EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom.
Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.
EF Educational Tours has a positive customer experience.
EF Educational Tours receives high praise for its well-organized trips and exceptional tour guides, with many reviewers highlighting the enriching experiences their children had during various tours. Customers frequently commend the professionalism and knowledge of the guides, noting their ability to engage both students and adults effectively.
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However, some negative feedback emerges regarding specific trips, particularly concerning issues with accommodations and unexpected delays, such as a child spending 24 hours in an airport due to flight issues. Additionally, there are complaints about unclear charges and refund processes, particularly related to cruise experiences. Overall, while many people celebrate the quality of the tours and the support provided, concerns about logistics and customer service persist.
1,060 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,060
100%
● Medium
4.4 / 5 overall
=
1,060 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.4
12-month avg
4.4
All-time
4.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
4.4
271
Jul 25
4.4
729
Aug 25
4.3
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 424 positive reviews
Helpful support11%
46 mentions
Customer service7%
30 mentions
Easy to use7%
30 mentions
Fast & efficient4%
16 mentions
“Our tour guide made all the difference”
On “Helpful support” · Aug 29, 2025
Top complaintsof 39 negative reviews
Pricing31%
12 mentions
Payment issues26%
10 mentions
Refund15%
6 mentions
Cancellation10%
4 mentions
“Greece trip -buyer beware”
On “Pricing” · Aug 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
What an amazing experience. The guides and bus driver really helped make this a great experience. My son e experienced all of the top spots in each country. Boat rides, a gondola ride, tram to the alps and a train ride to Scotland. Can not recommend this tour company enough.thanks for a great time!
We had an AMAZING and connected personal tour guide for our group which elevated the experience. The tour guide took extra care for the daily details of our trip and added opportunities for experiences when possible. It really helped our group to feel emerced in the cultures of the places we visited.
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An Unforgettable Ecuadorian Adventure with EF Tours!
As a group leader, I recently had the incredible opportunity to take my students on an EF Tours trip to Ecuador and the Galápagos Islands, and I cannot recommend this company highly enough. From start to finish, the experience was seamless, supportive, and truly exceptional.
Our journey began long before we even departed, thanks to the phenomenal assistance of our tour consultant and experienced specialist. They were instrumental in helping me recruit travelers for our group and provided invaluable support in preparing all the necessary information for our pre-departure meetings. Their expertise and dedication made the initial planning stages incredibly smooth and stress-free.
Once on tour, our Tour Director continued to impress us with their outstanding professionalism and attentiveness. They were exceptional in ensuring the itinerary was perfectly tailored to our group's interests and needs. Most importantly, they made every single one of us feel safe and secure throughout the entire trip. Their presence allowed us to fully immerse ourselves in the beauty and culture of Ecuador and the Galápagos, knowing we were in capable hands.
EF Tours truly delivered an unforgettable educational travel experience. If you're considering a student tour, I wholeheartedly recommend them – you won't be disappointed!
Tour guide was knowledgeable and friendly. Bus driver was awesome. Organization and website to walk through the process was easy to use and helpful. Options and accommodations were very nice.
The people of Ireland were so welcoming! Our tour director and bus driver were magnificent! All of the hotels were very nice quality. Ireland temperatures were cool and it would be misty occasionally but that was great for Europe in June. The students enjoyed seeing & learning about the nature, history, language, and culture.
The 9 day tour with 16 high school students was easy because of all of the planning EF did for us. The activities, food and balance of free time and tours was perfect for our group.
Excellent tour director. Robbie is very knowledgeable, but even more importantly, he is very passionate about his work. He is great with kids. He made this trip truly special.
The trip was very well organized and parents were kept informed to quell any concerns about allowing our teenager to travel so far. Our son came back very happy.
My son and I went on the Vietnam, Cambodia, and Thailand tour with optional extensions (farm to table/ rice growing; national preserve in Thailand, and Hua Hin) this tour was absolutely phenomenal. The guides were great and able to give history and help immerse us in local culture. The inclusion of nearly all meals was great, the accommodations for a person with celiac were not always understood, but always were able to work it out.
When geopolitical tension between Cambodia and Thailand boiled over and the border got shut down by the Thai military the morning we were supposed to take a bus into Thailand, EF organized flights and everything went off without a hitch! Very impressed!
We had an amazing time on our EF Tour to Belize. From the beginning to the end, the trip was well-executed by EF every step of the way. We felt supported from the planning as well as through the entire trip. We highly recommend using them for your student travel needs.
EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom.
Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.