EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom.
Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.
EF Educational Tours has a positive customer experience.
EF Educational Tours receives high praise for its well-organized trips and exceptional tour guides, with many reviewers highlighting the enriching experiences their children had during various tours. Customers frequently commend the professionalism and knowledge of the guides, noting their ability to engage both students and adults effectively.
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However, some negative feedback emerges regarding specific trips, particularly concerning issues with accommodations and unexpected delays, such as a child spending 24 hours in an airport due to flight issues. Additionally, there are complaints about unclear charges and refund processes, particularly related to cruise experiences. Overall, while many people celebrate the quality of the tours and the support provided, concerns about logistics and customer service persist.
1,060 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,060
100%
● Medium
4.4 / 5 overall
=
1,060 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.4
12-month avg
4.4
All-time
4.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
4.4
271
Jul 25
4.4
729
Aug 25
4.3
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 424 positive reviews
Helpful support11%
46 mentions
Customer service7%
30 mentions
Easy to use7%
30 mentions
Fast & efficient4%
16 mentions
“Our tour guide made all the difference”
On “Helpful support” · Aug 29, 2025
Top complaintsof 39 negative reviews
Pricing31%
12 mentions
Payment issues26%
10 mentions
Refund15%
6 mentions
Cancellation10%
4 mentions
“Greece trip -buyer beware”
On “Pricing” · Aug 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
In my daughter's words, it was a very nice experience, and the group was very pleasant to be with. She will definitely do it again in the future while we work to save some money... Thank you very much for everything.
Our recent trip to Spain with EF Educational Tours was an unforgettable experience and a wonderful opportunity for my son and some of my former students. The journey was rich in culture and history, offering meaningful exposure to iconic sites and local traditions. There was lots of walking, but it was worth every step to witness the beauty of Spain firsthand. It also gave our group a powerful reminder to appreciate all that we have in the U.S. I’m incredibly grateful for this well-organized and eye-opening adventure.
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Our adventure was packed with interesting, educational, and cultural experiences. This was a once in a lifetime trip for us. All expectations were met or exceeded.
Incredible trip with amazing experiences. We were a small group that got blended with three other schools. Our tour director did an amazing job making each school and group feel special on our tour of Ecuador and Galapagos. We saw so many amazing things and had great experiences.
We loved the different perspectives for each of the cities. It was a good balance to go to two great big cities (Ho Chi Minh and Bangkok) with one awesome small let city in between (Siem Reap)
The whole trip was well coordinated. Our tour guide, Catou, was the absolute best! The upgraded food package was wonderful. I would highly recommend this EF Tour to others interested in traveling to France!
I loved my EF Experience. Our tour guide Sjouke Van De Meer was a spectacular host. She kept us safe, seeing everything, and in the best places for sightseeing. This trip met all of my expectations for my group and so much more. The hotels and food all gave us a glimpse of culture we don’t have in the states.
Our EF Tour (Alps & Mediterranean Coast) was an unforgettable experience, made extraordinary by our incredible guide, Valentina. Her impeccable planning skills, intelligence, and calm leadership made every day seamless. From navigating busy cities to organizing complex travel logistics across multiple countries, Valentina handled everything with grace and precision. We always felt informed, prepared, and cared for—and that’s a testament to her extraordinary talent.
Huge shoutout as well to our amazing group leader, Sarah Morris, whose attention to detail and preparation ensured that our entire group was ready for every country, every cultural moment, and every unexpected twist along the way. Her leadership set the tone for a safe, organized, and truly enriching adventure.
EF Tours is lucky to have leaders like Valentina and Sarah—this trip wouldn’t have been the same without them!
EF delivers the best educational value by far! I love working with such professionals and the quality of the tours is beyond amazing! 10 out of 10! As usual :)
The entire experience was well planned and they provide an easy to follow plan from signing up through the return home. All of the accommodations were top notch and safety was a top priority.
I was so impressed with EF from beginning to end. Excellent communication and they were always there to help anytime the
unexpected happened. The tour itself was extraordinary and is one of the best trips I’ve taken. Highly recommended!
Prior to travel my EF coordinators were most helpful and informed.…
Prior to travel my EF coordinators were awesome. If they didn’t know the answers to my questions or concerns they would get right back to me. I loved the trip but I would suggest a hotel early on that had a pool maybe 2nd or 3rd day, as the students really got more acquainted/ice breaker. Temperatures were extremely high so maybe not so much walking even though EF is a walking company.
EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom.
Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.