I found the ring in the hallway of my…
I found the ring in the hallway of my building in a big box. I thought I had to sign for it, which disappointed me. A 1k ring, I did not sign for, but I have it.

Effy Jewelry is a U.S.-based jewelry manufacturer and retailer, specializing in handcrafted pieces that blend artistic design with quality craftsmanship. With over three decades of experience, the company offers a diverse range of jewelry, including rings, necklaces, and bracelets, catering to customers seeking unique and meaningful gifts for various occasions. The brand is particularly popular among individuals looking to express their sentiments through jewelry, whether for special occasions like Valentine's Day or for everyday wear. Effy Jewelry emphasizes the importance of family and community in its operations, ensuring that each piece reflects a commitment to creativity and excellence. Customers can explore a variety of collections, including new arrivals and themed gift guides, on their website at www.effyjewelry.com.
Effy Jewelry receives a mix of praise and criticism from its customers. Many reviewers appreciate the beautiful selection of rings and the helpfulness of staff like Conquela, who is frequently mentioned for her exceptional service.
Positive experiences highlight the quality of the jewelry and prompt customer service responses, with some customers noting successful resolutions to their issues. However, a significant number of complaints focus on product quality, with several consumers reporting stones falling off rings shortly after purchase. Additionally, frustrations arise from poor customer service experiences, including unresponsive communication and difficulties in processing returns. Overall, while Effy Jewelry has its advocates, the concerns regarding product durability and customer support cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 108 | 100% | -1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.8 | 24 |
| Oct 24 | 3.0 | 10 |
| Nov 24 | 3.5 | 6 |
| Dec 24 | 4.1 | 7 |
| Jan 25 | 2.8 | 5 |
| Feb 25 | 4.8 | 13 |
| Mar 25 | 4.2 | 6 |
| Apr 25 | 3.7 | 7 |
| May 25 | 3.5 | 10 |
| Jun 25 | 3.2 | 12 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 2.1 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 108 most recent reviews.
“I had an issue with my ring and their customer service was amazing”
“Very disappointed in how this reputable company handled this transaction, very bad, I would not recommend to buy jewe...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.0 out of 5 (good) | 2.1 out of 5 (poor) | −15% | 108 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Effy Jewelry is #2 of 5 on overall rating in this group. On value, Red Run scores higher (4.9 vs 2.1).
108 reviews of Effy Jewelry. Filter by what matters to you.
I found the ring in the hallway of my building in a big box. I thought I had to sign for it, which disappointed me. A 1k ring, I did not sign for, but I have it.
It's a very unique design but thought it was too small for the big price!
I can honestly say that I the below is not what I had planned to write. My fiancee and I purchased a wedding ring and band on a cruise ship (no judgement please). Within weeks of her wearing it, diamonds fell out of the ring. After contacting customer support, we were told it was due to having it sized. Effy had us send it in, and they made a new ring sized to fit. Unfortunatly, again, within weeks, diamonds fell out of the ring. At this point, I was done with Effy and wanted a full refund. That's when Conquela stepped in. She understood my frustration and patiently listened to my rants and many texts over a period of a few weeks and gave me gave me numerous options. One of which was to look at the Promise by Effy line of jewelry. After some back and forth, I found a ring, but wanted to know how it would look above and beyond the pictures on the site. Conquela found the ring in house and then sent me pictures and videos of how the ring would look (using her hand as a model). I agreed to stay with Effy and purchased the new ring and band. So far, three weeks into my fiancee wearing the new ring we have lost no diamonds. While I cannot attest to the overall quality of the jewelry (and will fight like hell to get a full refund if this ring loses diamonds), Conquela's patience, responsiveness, and professionalism made all the difference in the world. I am hopeful that the new ring will last a very long time and will bring us no issues.
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Polarized pattern: few middle ratings. 63% of recent reviews are 4–5★ and 34% are 1–2★.
Nice piece but smaller than I thought it would be
i love EFFY, I trust them100%. I have a bracelet that need to be length and they were glad to do it. I also bought a lot of Jewelry on the recent Charter Cruise and once I got home I sent the needed funds to release my items from hold. I can hardly wait for them to show up > show I can show the piece around. I love it. And again I will say the cruise was great.
The jewelry is top quality and beautiful. 5 star!! I love it very special.😀 I was unaware of the amount of import duty applied to the delivery. Big surprise. AU $90 delivery. + AU$268 duty. Added a lot to the purchase. I am really happy with the piece, but will only buy while on a princess cruise from now on. So that will not be often.☹️
Effy Jewelry is a U.S.-based jewelry manufacturer and retailer, specializing in handcrafted pieces that blend artistic design with quality craftsmanship. With over three decades of experience, the company offers a diverse range of jewelry, including rings, necklaces, and bracelets, catering to customers seeking unique and meaningful gifts for various occasions. The brand is particularly popular among individuals looking to express their sentiments through jewelry, whether for special occasions like Valentine's Day or for everyday wear. Effy Jewelry emphasizes the importance of family and community in its operations, ensuring that each piece reflects a commitment to creativity and excellence. Customers can explore a variety of collections, including new arrivals and themed gift guides, on their website at www.effyjewelry.com.
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