The customer service everyday from the…
The customer service everyday from the experts was expedient caring and wholeheartedly appreciated, thank you dutchpet!!

Dutch is an online veterinary service that offers accessible veterinary care 24 hours a day. The company specializes in providing virtual vet appointments and prescriptions, allowing pet owners to consult with licensed veterinarians from the comfort of their homes. Dutch caters to a diverse range of pet owners, including those with dogs and cats, who seek timely and reliable medical advice for their pets' health issues. The platform enables users to address various health concerns, from allergies and anxiety to more complex conditions like arthritis and skin issues. By offering unlimited vet calls and messaging for a monthly fee, Dutch ensures that pet owners have continuous access to professional veterinary care. With a focus on convenience and quality, Dutch aims to meet the needs of busy pet owners who may have difficulty accessing traditional veterinary services.
Dutch receives overwhelmingly positive feedback from customers who appreciate the fast service, knowledgeable staff, and overall great experience. Many reviewers highlight the convenience of scheduling appointments on short notice and the ability to receive care from home, which is particularly beneficial for pets that are anxious around others.
The vets, such as Dr. Levan and Dr. Michaels, are frequently praised for their caring and straightforward approach, ensuring that pet owners feel informed and supported throughout the process. However, a few customers express concerns about the costs associated with the service, suggesting that while the quality is high, the fees may be a consideration for some. Overall, Dutch is seen as a valuable resource for pet care, with most customers expressing gratitude for the service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I had a genuinely good experience with my visit”
“This place is unreal I paid for a whole year was getting service for my dog and meds”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pet Services.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.8 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: Dutch is #2 of 5 on overall rating in this group.
60 reviews of Dutch. Filter by what matters to you.
The customer service everyday from the experts was expedient caring and wholeheartedly appreciated, thank you dutchpet!!
I signed up with a referral code and made an appointment right away for my cat who needs fluoxetine for anxiety. Vet was on time and helped quickly and told me when to book a refill appointment. The prescription price matching process was a little shady because a bunch of fees got added when I used the code they gave me. However customer service made it right and responded quickly. Just watch out for extra fees getting added to your cart. The membership is worth it in my opinion because taking an anxious cat to the vet in person doesn't make a lot of sense. Plus they cover up to 5 pets and unlimited appointments. It only took a few days to get my Rx. If you're in a hurry you can pay a $5 fee to pick up somewhere else.
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Dutch is an online veterinary service that offers accessible veterinary care 24 hours a day. The company specializes in providing virtual vet appointments and prescriptions, allowing pet owners to consult with licensed veterinarians from the comfort of their homes. Dutch caters to a diverse range of pet owners, including those with dogs and cats, who seek timely and reliable medical advice for their pets' health issues. The platform enables users to address various health concerns, from allergies and anxiety to more complex conditions like arthritis and skin issues. By offering unlimited vet calls and messaging for a monthly fee, Dutch ensures that pet owners have continuous access to professional veterinary care. With a focus on convenience and quality, Dutch aims to meet the needs of busy pet owners who may have difficulty accessing traditional veterinary services.
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