Dutch is an online veterinary service that offers accessible veterinary care 24 hours a day. The company specializes in providing virtual vet appointments and prescriptions, allowing pet owners to consult with licensed veterinarians from the comfort of their homes. Dutch caters to a diverse range of pet owners, including those with dogs and cats, who seek timely and reliable medical advice for their pets' health issues.
The platform enables users to address various health concerns, from allergies and anxiety to more complex conditions like arthritis and skin issues. By offering unlimited vet calls and messaging for a monthly fee, Dutch ensures that pet owners have continuous access to professional veterinary care. With a focus on convenience and quality, Dutch aims to meet the needs of busy pet owners who may have difficulty accessing traditional veterinary services.
Dutch receives overwhelmingly positive feedback from customers who appreciate the fast service, knowledgeable staff, and overall great experience. Many reviewers highlight the convenience of scheduling appointments on short notice and the ability to receive care from home, which is particularly beneficial for pets that are anxious around others.
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The vets, such as Dr. Levan and Dr. Michaels, are frequently praised for their caring and straightforward approach, ensuring that pet owners feel informed and supported throughout the process. However, a few customers express concerns about the costs associated with the service, suggesting that while the quality is high, the fees may be a consideration for some. Overall, Dutch is seen as a valuable resource for pet care, with most customers expressing gratitude for the service provided.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
60
100%
—
● Low
4.8 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 56 positive reviews
Customer service27%
15 mentions
Fast & efficient23%
13 mentions
Easy to use23%
13 mentions
Helpful support20%
11 mentions
“I had a genuinely good experience with my visit”
On “Customer service” · Nov 23, 2025
Top complaintsof 3 negative reviews
Customer service67%
2 mentions
“This place is unreal I paid for a whole year was getting service for my dog and meds”
On “Customer service” · Nov 18, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pet Services.
Overall rating and review count for this company and similar companies
This place is unreal I paid for a whole year was getting service for my dog and meds . Now they are telling me that they don’t do prescriptions in my area . That’s crazy after you took my money . Not only that this happened before and I never got my money back the first time . I also was giving them the benefit of the doubt. And tried it agian but nope screwed me over out of a lot of money
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Dutch is an online veterinary service that offers accessible veterinary care 24 hours a day. The company specializes in providing virtual vet appointments and prescriptions, allowing pet owners to consult with licensed veterinarians from the comfort of their homes. Dutch caters to a diverse range of pet owners, including those with dogs and cats, who seek timely and reliable medical advice for their pets' health issues.
The platform enables users to address various health concerns, from allergies and anxiety to more complex conditions like arthritis and skin issues. By offering unlimited vet calls and messaging for a monthly fee, Dutch ensures that pet owners have continuous access to professional veterinary care. With a focus on convenience and quality, Dutch aims to meet the needs of busy pet owners who may have difficulty accessing traditional veterinary services.