Review summary

DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Laura was fantastic

Laura was fantastic. She was very helpful, friendly and knowledgeable.

The man I spoke to was so nice and…

The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.

Customer Feedback

Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!

I have had a really good experience

I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.

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All reviews

455 total • Write a review

Showing 61 - 70 of 451 reviews
CB
4 out of 5 stars

My grateful thanks to Ruchi Fowle at DLG

My case took almost three years to complete, partly as a result of the intransigence of the third party and changes in the claim handlers at DLG. However, as soon as Ruchi Fowle took over my claim, things started to move much more quickly, and I credit this to her persistence and professionalism. She kept chasing the other party’s insurance company, kept me updated by phone and e-mail, and she brought the claim to a successful conclusion. I cannot praise her highly enough.

Date of experience: May 16, 2025

lm
5 out of 5 stars

Dlg legal are very helpfull very…

Dlg legal are very helpfull very understanding , give you good legal advice and help ,

Date of experience: May 15, 2025

MY
4 out of 5 stars

Good Customer service by DLG legal Services

DLG was recommended by my insurance company and I am satisfied with their services. Amy Williamson handled my claim at the end as DLG was preparing for court proceedings but it was settled quickly before. Thank you Amy for your help.

Date of experience: May 14, 2025

SD
4 out of 5 stars

Going through the details of my…

Going through the details of my accident made me feel anxious, my contact had empathy and understanding.

Date of experience: May 13, 2025

B
5 out of 5 stars

Ben was fantastic

Ben was fantastic, made life very simple for me, a credit to the team at DLG, give him a raise!! Such a sound guy

Date of experience: May 13, 2025

MB
5 out of 5 stars

Very helpful and supportive

Very helpful and supportive in helping us claim following a no-fault car accident

Date of experience: May 12, 2025

c
5 out of 5 stars

Best people to help with everything

Best people to help with everything

Date of experience: May 9, 2025

DT
5 out of 5 stars

Great call and great advise and…

Great call and great advise and customer service

Date of experience: May 9, 2025

Jc
5 out of 5 stars

Excellent experience

It was a good experience. Laura explained things very clearly and was very pleasant to deal with. Thank you for your understanding too.

Date of experience: May 7, 2025

FB
1 out of 5 stars

Honestly the worst place

I wrote a review and they said someone will be in touch but no one has. The continue to ignor all my emails I sent them an email last month then followed up on it and still radio silent. I honestly wish my insurance company never referred me to them I should have looked at the Google reviews or reviews here first.

Date of experience: May 7, 2025

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