Review summary

DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Laura was fantastic

Laura was fantastic. She was very helpful, friendly and knowledgeable.

The man I spoke to was so nice and…

The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.

Customer Feedback

Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!

I have had a really good experience

I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.

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All reviews

455 total β€’ Write a review

Showing 51 - 60 of 451 reviews
Hk
5 out of 5 stars

Good service

Very helpful explained everything

Date of experience: May 27, 2025

D

Dk

US

1 out of 5 stars

This has to be the worst company I have…

This has to be the worst company I have ever came across 1.5 years & 5 case handlers later still no further forward asked to speak to someone higher with nothing the case had an offer over a year ago but DLG are just handing me more excuses I've asked to go to court now just ignoring me

Date of experience: May 24, 2025

CR
5 out of 5 stars

Prompt action and sympathetic person on the phone.

Faisal was very understanding and completed my details quickly.

Date of experience: May 23, 2025

PP
5 out of 5 stars

Assistance

Helpful person Empathetic Patient

Date of experience: May 23, 2025

JW
5 out of 5 stars

Responsive

Very satisfied with the responsive work done by Emran in assisting with my case. Thank you

Date of experience: May 23, 2025

DD
5 out of 5 stars

Great service

Great service

Date of experience: May 20, 2025

R
5 out of 5 stars

Great Service from Zareen

Zareen was fantastic. She explained everything step during my dealing with her and ensured no stone was left unturned to achieve a fantastic result. I would definitely recommend Zareen and DLG to anyone. 5 star service

Date of experience: May 20, 2025

D
5 out of 5 stars

Very friendly and informative.

Very friendly and informative.

Date of experience: May 19, 2025

AJ
5 out of 5 stars

Well I want to that the dlg team and…

Well I want to thank the dlg team and company through my hardship I had my doubts at first but we got there In the end its was a stressfull 6 years and we have final come to an end October 2019 – March 2021 - Joan Fisher March 2021 – June 2022 - Zandalee Rogers July 2022 – January 2025 – Vikki Kavallieratos February 2025 – May 2025 – Costs Recovery Team - Lindsey Squires Big thanks to the staff involved in my case and couldn't thank you guys enough to everyone reading this comment I'm an actual person not part of the Company and just wanted to be honest to share my experience and to tell everyone dlg had excellent communication and constant updates and always honest and wish the best in there clients again big big thank you

Date of experience: May 16, 2025

RM
5 out of 5 stars

Very good service

Very good service every thing was explained to me very with the service at a difficult time in my life.

Date of experience: May 16, 2025

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