Laura was fantastic
Laura was fantastic. She was very helpful, friendly and knowledgeable.
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DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Laura was fantastic. She was very helpful, friendly and knowledgeable.
The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.
Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!
I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.
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www.dlglegalservices.com455 total • Write a review
Maryam what an absolute pleasure . Professional in every way. You gave me the hope and belief that I was going to get the best result. How you have dealt with the claim taking over and dealing with the matter promptly keeping in the loop always. Nothing would have been possible without your knowledge and expertise. Your are a great asset for DLG legal as every customer will be listened to and advised the best possible way. Making them feel in safe hands as you did with me. Thank you so much 😊
Date of experience: June 6, 2025
Our experience with Dusan and the DLG team has been seamless. I valued the considered approach provided to us as relative layman's of legal terminology and complex law disputes.
Date of experience: June 5, 2025
Very friendly knowledgeable.
Date of experience: June 5, 2025
It was important to speak to someone who had empathy and a good phone manner going through the questions after my car accident as it's been traumatic
Date of experience: June 5, 2025
Sabina Butt was very efficient, most helpful & very courteous indeed. Also the Barrister arranged by Sabina was very kind and efficient. I would have no hesitation in recommending this firm of Legal Services.
Date of experience: June 5, 2025
Sabina Butt has been amazing during a very difficult time for me. She kept me up to date with everything I needed to know and offered support and guidance when I needed it. Thank you Sabina you really did help to ease my concerns and made these past six months easier to cope with.
Date of experience: June 4, 2025
US
Maryam Farhan Quddusi from DLG Legal Services managed my claim following a car accident. I couldn't be happier with how Maryam dealt with the case. She was very accommodating to my neurodivergence and explain in clear terms everything I needed to know. Advice was perfect and the whole process was very efficient. Maryam assured I got the best outcome possible.
Date of experience: June 4, 2025
The 5 stars are for my 3rd case handler only. The first 2 were disappointing, I struck gold 3rd time lucky. Maryam is diligent, conscientious, honest, and above all managed my expectations wonderfully. I just wish I had her from the start! My claim ended positively, and I would certainly recommend Maryam. Thank you
Date of experience: June 3, 2025
If you value your money and mental health don't use this company. Completely & utterly Inept does not come close to express how incompetent this company are. They had several months to submit my dash cam video footage along with my witness statement to the county court. Submitted 2-3 days before the hearing date, knowing the cut off is 14 days before the hearing. Judge would not view my evidence, instead, found in favour of the claimant for their monies. Logged a complaint with my insurance broker who after viewing the dash camera footage agreed the third party was at fault. Insurance company also agreed. My van has been repaired. Claim has been logged as non-fault on my behalf, no excess paid, protected no claims bonus has not been affected. Judge agreed with my remark, I was let down by the solicitors. Suggest, for your own piece of mind and mental well being never use this company
Date of experience: May 30, 2025
US
Ruchi the person who dealt with my claim is the most professional and helpful person, she was very quick to respond and resolve any questions I had. I would highly recommend Ruchi to deliver an excellent service… thanks again Ruchi
Date of experience: May 30, 2025