Review summary

DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Laura was fantastic

Laura was fantastic. She was very helpful, friendly and knowledgeable.

The man I spoke to was so nice and…

The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.

Customer Feedback

Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!

I have had a really good experience

I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.

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All reviews

455 total β€’ Write a review

Showing 31 - 40 of 451 reviews
JW
5 out of 5 stars

The lady was pleasant and informative

The lady was pleasant and informative

Date of experience: June 17, 2025

LT
5 out of 5 stars

Excellent

Excellent. Given me responses and been helpful

Date of experience: June 17, 2025

DM
5 out of 5 stars

They were very prompt & provided a…

They were very prompt & provided a clear & procise process and realistic time scales of how long this process couold take.

Date of experience: June 16, 2025

kD
5 out of 5 stars

Polite, friendly & patient

My Case Manager Mark Kinsey was friendly, patient, helpful & polite - if i was struggling to explain something he knew exactly what i was trying to say and worded it better for me as when im explaining it, i can rabble for too long lol

Date of experience: June 13, 2025

WA
5 out of 5 stars

Very helpful

Very helpful. Fast and efficient.

Date of experience: June 13, 2025

LR
5 out of 5 stars

Mark made the process nice and simple

Mark was very professional and made it easy to explain what happened with my accident. He talked me through the different stages of the claim and it was so easy to follow. All in all a great service.

Date of experience: June 11, 2025

E
5 out of 5 stars

Great and efficient

Great and efficient

Date of experience: June 11, 2025

DJ
5 out of 5 stars

Was good too deal with thank you

Was good too deal with thank you

Date of experience: June 10, 2025

KB
5 out of 5 stars

Exceptional support from DLG Legal Services

DLG Legal Services have been excellent throughout what turned out to be a long dispute over liability following a car accident. The Legal Assistant handling my case provided exemplary customer service - keeping me well-informed at every stage and showing great sensitivity throughout. I am truly grateful for the support and the guidance I received during this challenging time.

Date of experience: June 9, 2025

c
4 out of 5 stars

Fluer was very professional

Fluer was very professional

Date of experience: June 6, 2025

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