Laura was fantastic
Laura was fantastic. She was very helpful, friendly and knowledgeable.
DLG LEGAL SERVICES LIMITED
Reviews 455•
4.0
Business Services4.0
Great
455 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
⭐
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.0
Great
455 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
The man I spoke to was so nice and…
The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.
Customer Feedback
Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!
I have had a really good experience
I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.dlglegalservices.comAll reviews
455 total • Write a review
Showing 361 - 370 of 451 reviews
Z
Zoe
US
My first experience was bad, but a good ending.
My first experience was bad, I was passed from this person to that person. Then that person left the company. It has taken nearly 4 years to get resolved. Then my case was passed to Maryam who was brilliant she kept me informed on every progress made. She went above and beyond by calling me to make sure I understand what I needed to do. If Maryam handled my case at the start I’m sure it wouldn’t have taken this long. I give Maryam 5 stars. Thanks you so much.
Date of experience: February 16, 2024
DF
On The Ball
Managed to claim our uncovered losses = happy Thank you
Date of experience: February 15, 2024
JD
Missed court case date and now we have issues
After being sent to these guys via Direct Line its been nothing but dreadful service. I got a solictors letter 19th December about an accident my son had back in 2019 but Direct Line failed to sort it, so faced a court case in January. I called every day over xmas to get this assigned to a case handler given the court date was early Jan. FINALLY got assigned and took another 2 days of calling to speak to the person. She said she hadn't done anything even thought the time window was tight because she had 'too much work' but will look now. I asked to be kept informed of every step given farce so far with Direct Line over 4 years... guess what nothing! She finally spoke to my son ( cos he told me) and had all the required info to stop the court case.. GUESS WHAT... I got a Court Judgement letter saying because no body responded the judgement goes against us and not only do we owe £9.4k he also gets a judgement against his name!!! Been trying to call and speak to the handler now for 2 days.. yep.. no answer i no clue as to what is going on!! Seriously awful service that has impacted my sons life over something that was not his fault. I can't wait to see what DLG say to get out of this one.. clearly they missed the court deadline.
Date of experience: February 15, 2024
MM
Polite
Polite, helpful, informative, professional
Date of experience: February 14, 2024
AC
My personal injury claim
Jo Booth made what has been a very stressful situation with my injury claim from my no fault car accident very simple and clear. I felt comfortable and looked after as she explained to me exactly how the process works on a legal level.
Date of experience: February 13, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.