Review summary

DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Laura was fantastic

Laura was fantastic. She was very helpful, friendly and knowledgeable.

The man I spoke to was so nice and…

The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.

Customer Feedback

Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!

I have had a really good experience

I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.

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All reviews

455 total • Write a review

Showing 351 - 360 of 451 reviews
TG
5 out of 5 stars

Injury Claim

Jo who I spoke to was very friendly and helpful and explained everything really well

Date of experience: February 23, 2024

EH
5 out of 5 stars

Very helpful and easy to understand

Very helpful and easy to understand

Date of experience: February 23, 2024

CL
5 out of 5 stars

I found Lisa very helpful in our…

I found Lisa very helpful in our conversation about everything

Date of experience: February 23, 2024

M

Ms

US

5 out of 5 stars

Great service

Smooth process, helped wherever possible and listened. Great service so far

Date of experience: February 23, 2024

SC
5 out of 5 stars

Wonderful experience, which in stressful situations is comforting

Gulfraz was kind, patient, knowledgeable and very helpful. It was so comforting to speak to him as I felt totally comfortable that he had my best interests at heart.

Date of experience: February 23, 2024

AC
5 out of 5 stars

Gulfraz Akhtar

I spoke with Gulfraz Akhtar and he was very helpful and lovely to speak to on the phone he got me through the process quickly and according I’m glad to say he will be dealing with me

Date of experience: February 22, 2024

L
5 out of 5 stars

The individual who I spoke to was…

The individual who I spoke to was brilliant. Very reassuring, showed empathy when discussing emotional situations and was very thorough and professional throughout. Made me feel at ease and heard. Thankyou

Date of experience: February 20, 2024

JH
5 out of 5 stars

neighbour dispute

My neighbourhood dispute case was assigned to Roseanna… she has been extremely helpful and informative throughout… her understanding and empathy has helped me enormously to navigate this difficult and stressful situation. I give Roseanna top marks! She is a very intelligent young lady and I wish her every success in her career, Jennifer Hartley

Date of experience: February 20, 2024

LP
5 out of 5 stars

Efficient & Friendly Service

Jo Booth called me to discuss my recent car accident and my personal injuries claim. Jo was very kind and went through each individual part of the questionnaire, explaining thoroughly the questions, my answers and the implications arising. Jo was caring an sympathetic and made me feel totally at ease during the time spent on the phone.

Date of experience: February 20, 2024

ig
5 out of 5 stars

Efficient completion of questionnaire

Efficient completion of questionnaire

Date of experience: February 17, 2024

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