Laura was fantastic
Laura was fantastic. She was very helpful, friendly and knowledgeable.
DLG LEGAL SERVICES LIMITED
Reviews 455•
4.0
Business Services4.0
Great
455 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.0
Great
455 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
The man I spoke to was so nice and…
The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.
Customer Feedback
Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!
I have had a really good experience
I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.dlglegalservices.comAll reviews
455 total • Write a review
Showing 321 - 330 of 451 reviews
TL
A telephone interview
The telephone conversation that took place was not rushed, questions were very clear and appropriate. I felt at ease the whole time. I do not feel that the process could be improved it was at its best.
Date of experience: March 25, 2024
GW
First class service from Ali Emran
Over the last 3 years we have been taking care of by Ali Emran . From the very first day Ali has been courteous , kind and very patient . We are a retired couple having never had to need the services of a legal team before . Ali explained everything in detail and gave us time to think things over and then letting us contact him whenever we were unsure or worried . We couldn’t have been better looked after . Thank you Ali we have so appreciated your help in this matter .
Date of experience: March 22, 2024
KK
Motor Claim excellent service
My claim went on and on for 10 months. Initially I took it slow but once I felt it is taking too long I kept chasing DLG legal and due to the nature of the claim, once the team lead at DLG legal services started looking into this she handled this so professionally and as quickly as it could have finished. The outcome is a very happy one too for me. The calm and supporting nature of the team is very appreciative. I would definitely recommend DLG Legal Services. Thank you so much DLG legal team for helping me out and for maintaining professionalism by being calm all through out.
Date of experience: March 22, 2024
S
SI
US
I felt very well supported by the legal…
I felt very well supported by the legal representative called Mr Emran Ali. He guided me all the way through my case with honest and realistic goals to help me under stand how to make the decision around my case His approach to me showed appathy but at times firmness to guide me in the situation I was in I hope i don't have to have legal representation but If I did then I would hope either Mr Emran Ali would represent me in which ever company he works for or someone of his nature and expertise I think I would find it difficult to find legal representatition that could do his job like Mr Emran Ali unless he had trained someone to work to his standards
Date of experience: March 22, 2024
SG
Discussing company can't speak English…
Discussing company can't speak English Communication is awful wouldn't recommend at all
Date of experience: March 22, 2024
AP
Shockingly poor service
Shockingly poor service. Four years to resolve a no-fault claim. Beneficiary died before resolution. South Africa based administration with poor communication ability didn’t help. Avoid if possible.
Date of experience: March 20, 2024
N
Niall
US
Jo (Leeds) has been very helpful
Jo (Leeds) has been very helpful, understanding and has helped get things moving with my claim. Unfortunately I cannot say the same for some of the other staff at DLG Legal who were very dismissive of my issues and did not help at all. I wish that all the staff acted like Jo has with me. She always acted on her promises, returning my phone calls etc as requested, has been proactive in dealing with things and has been a pleasure to talk to. Thanks Jo!
Date of experience: March 18, 2024
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