Review summary

DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Laura was fantastic

Laura was fantastic. She was very helpful, friendly and knowledgeable.

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The man I spoke to was so nice and…

The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.

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Customer Feedback

Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!

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I have had a really good experience

I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.

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All reviews

455 total • Write a review

Showing 271 - 280 of 451 reviews
ST

Excellent wonderful people very…

Excellent wonderful people very professional great experience highly recommend the very straight to the point

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CB

Clear communications and a tidy…

Clear communications and a tidy document trail.

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YA

Dlg make mistake and cost me.3 years…

Dlg make mistake and cost me.3 years take to claim

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bs

Dalize was very good always responding…

Dalize was very good always responding quick very polite on the phone and she was very helpful at all times this women she needs a promotion how hard she works

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HB

The conduct of my claim was excellent

The conduct of my claim was very professionally and promptly handled by Zareen Riaz. She has provided me with an excellent legal service on behalf of Direct Line and I have taken the opportunity to thank her for her advice and the prompt pursuit of my claim.

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AR

A well spoken young man

A well spoken young man, who gave easy to follow instructions relating to the filling of the forms that are going to be sent and was very comfortable to talk to.

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AE

Awkward, untimely and disorganised

I am desperately trying to move Solicitors after a dispute in which they refused to represent me, after which they acknowledged my complaint did have merit. They are now threatening to pursue me for costs effectively tying me in to using them- despite them being the ones that refused to represent me if I question their advice (despite it being a legitimate query). Unfortunately, your reply is not accurately reflecting the circumstances. Complaints Manager emailed my proposed Solicitor directly, purposefully taking me out of the thread, despite the contents pertaining to my being pursued for costs.

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Ac

Ayesha is dealing with my claim and has…

Ayesha is dealing with my claim and has kept good communication throughout the process so far.

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CL

Martin Crossley DLG Legal Services.

Martin Crossley, from DLG Legal Services, was excellent. He was professional, polite, discreet. DLG Legal services has provided a excellent service, from the start of my claim to its successful conclusion. I highly recommend DLG Services.

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c

am grateful

I would recommend DGL and Janet Janet Blakeley.. For her hard work she's dedicated to what she said she'll do thanks again janet and DGL LEGAL SERVICE

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