Review summary

DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Laura was fantastic

Laura was fantastic. She was very helpful, friendly and knowledgeable.

The man I spoke to was so nice and…

The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.

Customer Feedback

Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!

I have had a really good experience

I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.

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All reviews

455 total • Write a review

Showing 141 - 150 of 451 reviews
J
5 out of 5 stars

Kept updated throughout a very long…

Kept updated throughout a very long process by Jo explained what was happening stage by stage very pleased with the outcome. Thank You.

Date of experience: February 10, 2025

MW
5 out of 5 stars

Emran Ali

Emran Ali phoned me & introduced himself explained who he was who he worked for & procedures we would need go through. I would like to say I have had absolutely no problems with Emran & I would like to thank him for all that he has done for me . From Mr I Wood

Date of experience: February 9, 2025

ER
5 out of 5 stars

The best

Everything about them is top notch, I am happy .

Date of experience: February 7, 2025

PT
5 out of 5 stars

First contact with DLG Legal Services

The representative of the company that called me explained everything clearly and made sure that I understood everything. He was very patient with me when asking difficult but necessary questions

Date of experience: February 7, 2025

CJ
5 out of 5 stars

Very helpful thank you

Very helpful thank you

Date of experience: February 7, 2025

C
5 out of 5 stars

My experience with dlg was great the…

My experience with dlg was great the customer service is fantastic always replies back to email or gives you call back. Gives you all information you need if any problem always happy to help will use again if needed in the future

Date of experience: February 4, 2025

D
5 out of 5 stars

This rating is solely for the…

This rating is solely for the experience I have had with Maninder. She was excellent in resolving my claim which at some points prior to her involvement I thought would never be completed. She was extremely helpful and guided me through each stage as it was a complex issue. Without her attention to detail and her desire to go the extra mile I have doubts that there would have ever been closure. Maninder has finally put an end to what has been an extremely difficult experience. Thank you Maninder.

Date of experience: February 4, 2025

J
5 out of 5 stars

Great result from DLG solicitor Craig Baker.

After my accident I was passed onto DLG, to a solicitor called Craig Baker. This guy was incredibly professional and thorough, making sure the medical report was sufficient after several errors made by the doctor. He was consistent, good communication and brought me a great result. I highly recommend Craig Baker he's a professional. Thank you Craig. Ameer Musa

Date of experience: February 3, 2025

JR
5 out of 5 stars

I found Scot very helpful

I found Scot very helpful , explaining everything very well. Very nice telephone manner.

Date of experience: February 1, 2025

MY
5 out of 5 stars

At the start it seemed like a long…

At the start it seemed like a long process with no updates not knowing what’s going on But with Jo booth everything was done very sharply Getting regular updates and the aftercare aswell is amazing

Date of experience: January 27, 2025

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