Review summary

DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Laura was fantastic

Laura was fantastic. She was very helpful, friendly and knowledgeable.

The man I spoke to was so nice and…

The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.

Customer Feedback

Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!

I have had a really good experience

I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.

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All reviews

455 total • Write a review

Showing 111 - 120 of 451 reviews
Lw
5 out of 5 stars

Reassuring

Reassuring, confident , helpful and mind settling. Following an accident my thoughts were all negative. So much more positive following my consultation. Handler was confident, with info given , definitely encourage anybody to call them . Thank you

Date of experience: March 12, 2025

P

PB

US

5 out of 5 stars

Clear instructions on how to proceed.

Clear instructions on how to proceed.

Date of experience: March 12, 2025

L

LK

US

5 out of 5 stars

Good customer service

Faisal Iqbal had a very good customer service and helpful. He listened to all my concerns. He wasn't in a rush and gave me all his time.

Date of experience: March 10, 2025

M
5 out of 5 stars

Laura was brilliant

Laura was brilliant. Really took her time explaining everything and made sure we went at a pace were I understood everything I needed.

Date of experience: March 7, 2025

VJ
5 out of 5 stars

DLG Claims -Richard Hutchison

I would like to take this opportunity to thank you Richard Hutchison for your professionalism, support and kindness during your input of my case. As you know my injury claim was from 2022 and hit a brick-wall by late 2024. Without your input over the last few months, I know my frustration and mental health would have suffered immensely. I hope your management realises what a great asset you are to their employment and team. I hope everyone asks for you directly because you resolve issues and do not leave queries on file for 2 years. You are unique Thank you

Date of experience: March 6, 2025

PM
5 out of 5 stars

Ben Dennison as been brilliant from the…

Ben Dennison as been brilliant from the beginning of my car accident on boxing day. He's kept me updated with everything. I have received phone calls from Ben and emails regularly. I am so grateful thank you so much Ben.

Date of experience: March 6, 2025

JM
5 out of 5 stars

Fantastic service

Fantastic service My sincerest thanks to Graham for dealing with this case going through it, as I have quite a bit to deal with at the moment anyway.

Date of experience: March 5, 2025

D

DJH

US

4 out of 5 stars

Professional service with no small print

This experience became easier when Claire Hornshaw was assigned to me by DLG. She listened and understood that what I wanted/needed was treatment to get better not money. She kept in touch and I got great advice and great treatment. When it became apparent that the injury was permanent she was able to talk me through my options and even managed to get me some additional medical treatment for the future.

Date of experience: March 4, 2025

T
5 out of 5 stars

After a near fatal car crash i used DGL…

After a near fatal car crash i used DGL they looked after me from start. I cant thank Elle Wan who was my solicitor she was so helpful from the start to finish i dont think without her doing such good job it made it so easy for me Thank you so much i would recommend them to anyone Thank you

Date of experience: February 28, 2025

C

Cee

US

5 out of 5 stars

Excellent service and very…

Excellent service and very understanding and patience.

Date of experience: February 27, 2025

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