Laura was fantastic
Laura was fantastic. She was very helpful, friendly and knowledgeable.
DLG LEGAL SERVICES LIMITED
Reviews 455•
4.0
Business Services4.0
Great
455 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.0
Great
455 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
The man I spoke to was so nice and…
The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.
Customer Feedback
Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!
I have had a really good experience
I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.dlglegalservices.comAll reviews
455 total • Write a review
Showing 101 - 110 of 451 reviews
GG
Never known a company work against you…
Never known a company work against you so much. No case handler, conflicting information given, no mention of a time frame. Having to chase DLG Legal Services for basic information. Confirming that all documents have been recieved for phonecall nearly a month later asking for documents they have already received. They have caused considerable amount of stress and anxiety to an already stressful situation.
Date of experience: March 25, 2025
GN
The impressive call about the DLG procedure
Today, the call about the procedure, guidance and step by step completion of the DLG form and the explanation of how they would represent me throughout the injury claim as well as the procedures that I needed to follow and the options that were available to me was second to none. These were clearly explained including the DLG portal. To me that was a great display of efficiency and professionalism.I was kindly told that I could ask for clarity whenever I needed to, which I did on many occasions. I was told in advance how long the call would be and I prepared myself for it. It simply wasn’t guessing game. The call finished within the time frame I had been told. It was really impressive.
Date of experience: March 25, 2025
CA
DLG legal services took far too long
DLG legal services seem to have taken an extraordinary amount of time to resolve a seemingly very simple legal claim where fault was not disputed from day one, without the help and advice of Mr Bryce Hermannssen of DLG I am sure it would have taken a lot longer, many thanks for his achieving the results that were long overdue.
Date of experience: March 22, 2025
vs
Very polite listened to everything and…
Very polite listened to everything and very helpful
Date of experience: March 21, 2025
ED
Ayesha has been helping deal with our…
Ayesha has been helping deal with our claim and she has been amazing since the start. She's helped answer any questions i have and has put my mind st ease. Thankyou very much
Date of experience: March 21, 2025
SR
car injury claim
DLG legal services dealt with my claim. and there solicitor elle wan dealt with my claim from the off. through out the time my claim was being dealt with. elle wan kept my informed and up to date. she has been very helpful and polite through out...well done elle wan*****
Date of experience: March 21, 2025
AB
I spoke with Daisy Britton today…
I spoke with Daisy Britton today regarding my injury claim and she was so polite and helpful. Daisy explained everything that was happening and just made the whole phone call very relaxed.
Date of experience: March 20, 2025
AC
Very professional and very supportive
Very professional and very supportive. DLG were proactive in getting our claim moved forward and always kept me informed. Very impressed.
Date of experience: March 20, 2025
ML
Kerry's patience and friendly manner
Kerry's patience and friendly manner, made talking about my accident so much easier. She was efficient and transparent throughout our conversation. Thank you Kerry
Date of experience: March 15, 2025
eM
I cant praise Janet enough she really…
I cant praise Janet enough she really didn't make a drama out of a crisis. Her continued support, advice and kindness helped me through a very difficult time and she never wavered in her belief in my cause - the best person ever to have by your side. Thank you so so much
Date of experience: March 14, 2025
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