Excellent service
Emailed first to check stock of a small supply of shirts I needed. Got a reply the same day, ordered & received item with 5 days! Excellent service.

Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality. Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.
Discount Football Kits receives high praise for its excellent customer service and quick order fulfillment, with many reviewers highlighting the responsiveness of staff like Liam and Kayleigh. Customers appreciate the quality of the products, such as personalized football kits and tracksuits, often noting that orders arrive faster than expected.
However, some consumers express frustration over stock issues and delays, particularly in light of a recent fire that affected operations. Complaints about poor communication and unfulfilled orders also surface, with a few reviewers reporting difficulties in obtaining refunds. Despite these challenges, the majority of feedback emphasizes the positive experiences with service and product quality. Overall, Discount Football Kits is viewed favorably, though there are areas for improvement in order management.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 224 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | 4.3 | 3 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 224 most recent reviews.
“I ordered 10 Nike footballs and a ball carry bag late afternoon yesterday and received the order today”
“Worst customer service going”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.3 out of 5 (good) | 4.6 out of 5 (good) | — | 224 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | — | — | −20% | 100 |
Bottom line: Discount Football Kits is #3 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 4.3).
224 reviews of Discount Football Kits. Filter by what matters to you.
Emailed first to check stock of a small supply of shirts I needed. Got a reply the same day, ordered & received item with 5 days! Excellent service.
We have been using these guys for 8 years now. Brilliant products and good service. Yes you have to wait around 3-4 weeks but saving this amount of money, especially with 3 young boys, it's well worth the wait. We have had the odd quality issue in the past but this has always been rectified straight away and with zero fuss. Can't recommend enough
After placing an order with this company. I was originally worried they wouldn’t have what I wanted. However with their fast email response I was rest assured I would get my order in the time frame wanted. These people are professional, understanding and willing to help wherever needed. Recommend for any order of football shirts!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Fantastic customer service, had an emergency where I needed a lot of kits very quickly and the brilliant Amy in customer services helped and got the product to me quicker than I needed. I have used this website for years and they've never failed me and their customisation is always top quality too.
Use DFK on numerous occasions for a mens football team - kits and equipment. No issues the majority of the time, but if issues do occur it’s always been an easy fix.
Amy at Discount Football Kits has been amazing for us this week. Sadly a team mate of ours collapsed and passed away on the football pitch last Saturday. He was just 44 years old and leaves behind a wife and 3 children. I contacted DFK just yesterday to ask if they could possibly get 3 children's shirts with names, numbers, our club logo etc before the weekend so we can give them to the kids. Within 24 hours the shirts were made and have been dispatched to us. Thank you so much Amy and all your team for making this happen in what has been a really tough week for his family. Fantastic customer service.
Ordered 1west ham home Youth Kit and 1 west ham away Youth Kit, Was a little concerned about the quailty due to the price, But wow was I mistaken, Amazing quanilty postage took a little longer than expected but was given update when emailed, Will be using these again with 2 football mad kids
I was looking for a personalised adidas teamwear top. I was guided efficiently through the range of personalisation colours which would suit the shirts white/primeblue colour. Upon arrival, the product itself was 5 star. Playing football with the adidas top (falling everywhere XD) meant one personalisation letter was 5% peeling off which shouldn't occur this early in a personalisation. I emailed their support team with images and they were happy to repress the personalisation free of charge. It has now been a year since I brought the shirt and thanks to their support and guidance I will be buying from here again.
I had a problem with my password and sent an email and Amy sorted the issue very quickly. I then sent Amy an email about an order I had made and she checked it out and sent me a copy of my order. Very pleased with the after sales service as a lot of companies don’t care once they have your money. Well done
Really pleased with everything. Even when balls were not in stock I was able to quickly get them changed via email with quick responses. Thank you very much. I will recommend you to everyone I know.
my second order from discount football kits .com .... high quality Nike T-SHIRTS Amazing fit .... I only ordered a couple of days ago and it came today /Sunday morning... super fast delivery 🚚 highly recommended 👍🏼
I have ordered quite a few things from here now including football strips and tracksuits. The quality of the kits is excellent and customer service is also great. At Xmas I received my sons tracksuit but unfortunately it was too small. I emailed the company who straight away sent me a larger size. The new one arrived today and I’m over the moon. Not the fastest delivery but to be expected as coming from overseas. Worth the wait though as all items are great quality, wash and last well and are amazing replicas at a very reasonable price. Definitely recommend
I bought a Nike football top in December 20. When it arrived I discovered that the collar had been badly manufactured. These things happen. I contacted the company and Vikki saved the day. My mind was put at ease straight away. The top was replaced. They paid for the postage. I was impressed enough to buy more training gear from them. Reasonably priced goods and professional customer services
Ordering was quick and simple online When I needed to amend delivery date was simple and effective and Kaitlyn was excellent and very efficient. Due to this personal service I would recommend using in future.
The quality of the kits is really good. Delivery took 3 weeks. Really pleased and well recommended. Thanks
What tremendous service I’ve had! Every point of contact was exceptional; The order process and the rapid delivery service, too. Please pass my thanks on to everyone involved. I will be using you again and would recommend you to anybody.
I am really pleased with the service from Discount Football Kits. There was a slight issue with my order, but this was rectified immediately, and I received the replacement products the next working day. It's always a great test of a company's customer service when things go slightly wrong, and DFK really impressed. I will definitely be using this company for my footballing needs in the future. Thank You!
Ordered a new kit for Bottisham FC. Helpful staff assisted with lots of queries including different kit options and details of how old each design was, which helped to set expectations for being able to order additional kit in subsequent seasons. Orders are done through the website, which is functional if not the easiest to navigate. My kit sponsor needed to pay the invoice and the staff helped me to navigate through the process, which seemed a little clunky at first as the order had to be in sponsors name and address, then once paid, I had to contact to get the address updated. However, it all worked smoothly and I was provided with the artwork for the sponsors logo promptly once the kit had been paid for. Two other teams from Bottisham ordered kit shortly after mine, all paid by the same sponsor and these went through without any issues too. My kit was received when promised, all correct and well packaged. I have some very happy players who can't wait to play their first match in the kit tomorrow! Thanks!
These guys were great throughout in their correspondence after a glitch on my account. Item then arrived forthwith and is a stunner! Highly recommended.
Discount Football Kits is an online retailer specializing in affordable football apparel and equipment. The company offers a wide range of products, including team kits, training wear, and accessories aimed at both amateur and professional football clubs. With a focus on cost-effective solutions, Discount Football Kits caters to teams looking to purchase bulk orders without compromising on quality. Targeting football clubs, schools, and individual players, Discount Football Kits provides options for custom branding to meet the unique needs of each customer. The platform emphasizes user-friendly navigation, allowing customers to easily browse through various categories and make informed purchasing decisions. As a trusted source for football gear, Discount Football Kits aims to serve the needs of the football community by delivering value-driven products with efficient customer service.
This profile hasn't been claimed by the business owner.