I spoke with Stella and she was very…
I spoke with Stella and she was very good she advice me with positive response which I need much appreciated her work.
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4.8
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Crystal Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
The days of travel agents is not over...
I thought the days of travel agents was over, but Crystal Travel proved that they are alive and fully functioning. My contact was Sergio who was kind and patient with me. I had a lot going on and wouldn't call him back when we'd agreed to speak. But once I locked in he and his manager Munir were EXCELLENT. They helped put together an itenary for India, so that I could take my mother and daughter to Agra and the Taj Mahal, then head south to Kerala. It was like speaking to friends you'd met at a dinner party, they not only suggested places for me to visit, but also provided photos as we spoke. I had to adsk them to stop as I was on the brink of handing in my notice so that I could visit all the wonderful places they suggested. I'm very happy with the service, as I wouldn't be able to focus on putting together the itenary they did, which includes flights, hotel, a guide and driver, meaning that from as soon as we land we'll be looked after until we're dropped back at the airport. I'm so grateful and excited to go on this adventure. Thank you Sergio and Munir for all your efforts.
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I had a superb experience with you…
I had a superb experience with you guys… The man Sandy has helped me so much from booking my tickets and helping me with other stuff… I am really happy and extremely satisfied with his service
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Very clear and prompt service.
Very clear and prompt service. Knowledgeable and very professional.
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Company details
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Contact info
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Website
www.crystaltravel.co.uk
All reviews
1,000 total • Write a review
Showing 191 - 200 of 996 reviews
JS
I had great service from Crystal Travel…espically Carolina Diaz
I had great service from Crystal Travel especially from Carolina Diaz. She provided regular updates and was extremely efficient, polite and courteous.
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RF
Excellant service from Steve
Excellant service from Steve, first time booking a flight with this agent, was very patient and helpful throughout the process, and within 30 minutes phoned again to check i had received the e-tickets.
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VM
Thank GOD for Aron at crystal travels…
Thank GOD for Aron at crystal travels for his patience in sorting out me and my cousin who lives in Bradford to travel to the USA he has taken a GREAT load off our shoulders thank you so very much for your advise and good steady patience especially when my card was playing up he TOLD exactly what to do calming me down 👎 as I was feeling so stressed but his professionalism kept me going PRAISE God
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KP
Everything is smooth and fast with…
Everything is smooth and fast with clear explanation.Availability of the employee is helpful to get the fare exactly after holding the ticket. Thank you sandy
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DA
these people are just thieves
these people are just thieves they just want to steel the money
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