I spoke with Stella and she was very…
I spoke with Stella and she was very good she advice me with positive response which I need much appreciated her work.
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4.8
Excellent
1,000 reviews
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Review summary
Crystal Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
The days of travel agents is not over...
I thought the days of travel agents was over, but Crystal Travel proved that they are alive and fully functioning. My contact was Sergio who was kind and patient with me. I had a lot going on and wouldn't call him back when we'd agreed to speak. But once I locked in he and his manager Munir were EXCELLENT. They helped put together an itenary for India, so that I could take my mother and daughter to Agra and the Taj Mahal, then head south to Kerala. It was like speaking to friends you'd met at a dinner party, they not only suggested places for me to visit, but also provided photos as we spoke. I had to adsk them to stop as I was on the brink of handing in my notice so that I could visit all the wonderful places they suggested. I'm very happy with the service, as I wouldn't be able to focus on putting together the itenary they did, which includes flights, hotel, a guide and driver, meaning that from as soon as we land we'll be looked after until we're dropped back at the airport. I'm so grateful and excited to go on this adventure. Thank you Sergio and Munir for all your efforts.
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I had a superb experience with you…
I had a superb experience with you guys… The man Sandy has helped me so much from booking my tickets and helping me with other stuff… I am really happy and extremely satisfied with his service
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Very clear and prompt service.
Very clear and prompt service. Knowledgeable and very professional.
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Company details
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Contact info
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Website
www.crystaltravel.co.uk
All reviews
1,000 total • Write a review
Showing 171 - 180 of 996 reviews
Lk
Carolina Diaz Amazing agent for Crystal Travel
Amazing help from Crystal travel as we didn't know where to start for our trip to Perth and hoping to stop off on the way !Carolina Diaz Best agent organised our flights and even a week in Bali and hotel then onto Australia. Also the wonderful Joy Wilson of Crystal travel who organises my trip to Goa
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KK
Highly recommended travel agency
Crystal travels always been my choice to book tickets. The people understand our requirement comes up with quick options and booking done without any issues. I highly recommend Crystal travels. Thanks Sandy for your extended support in my tickets booking
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HW
The guy Roman was very helpful
The guy Roman was very helpful. Great service and excellent price.
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MS
Thank you Carolina Diaz
Thank you Carolina Diaz for your quick response on the flight status
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ZI
Flight bookings made easy by Crystal travels.
I booked our flight to Newyork and the experience was very good Jack, assisted us with the booking, answering all questions in a professional and friendly manner. Thank you for your service. I always use Crystal to book my travels and it's been Jack looking after us for the last couple of bookings. Thank you
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tm
Thank you Alfred for your kind…
Thank you Alfred for your kind assistance today! Great prompt service
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k
Confirmation of my tickets
I was disappointed as I had not got any confirmation of my flight.But when I got in touch with crystal travel I spoke to Alfred he was supportive and took time to explain to me. And finally,I was assisted and I got conformation.
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MS
Good customer care
Good customer care. Easy to talk to. Friendly staff. All very helpfull. perfect advice
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