Review summary

Crabtree Property Management has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

AM
These people are crooks

These people are crooks, plain and simple. Extracting ever-increasing sums money under threat of legal action, then providing literally no services in return. Constant churn in our allocated "property manager" with no handover from one to the next, promises broken, invoices never materialise, meetings never happen, emails not answered, out-of-office replies giving no indication of when they may return. I cannot understand how they are legally allowed to charge fees for "management" when no manager is in place, how is that not theft?

AP
NEVER TRUST THIS JOKERS

NEVER TRUST THIS JOKERS, Still waiting for them to refund me £42.50 for a car park key fob, always pass the buck from pilliar to post. despite having paid them back in April AVOID THEM AT ALL COST.

A
Absolute disgrace, DON'T use them

Absolute disgrace and I will never live in any building run by them, ever again. They are so incompetent I cannot believe they survive. Our once lovely development is overgrown, infested and overrun with flytipping/drug dealing. Crabtree rarely open emails and even after 2.5 years don't recognise me as a leaseholder. I've been literally begging them to let me pay my service charges but they just ignore. I help out with our resident's association and when going through the annual accounts/charges there are so many errors and overcharges it is unbelievable. I'm not sure if they're crooks or just completely useless. Please someone go undercover and make an exposé on them as I've no idea what they do all day - certainly isn't managing anything, they couldn't run a bath

P
Staff Lie!

Contacted the out of hours on 9th May as I was issued a parking ticket despite my disabled badge being clearly displayed, was told that it would be sorted, now received a debt recovery bill for £170 and have spent 1 hour on the phone but no one has answered as yet!

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

346 total • Write a review

Showing 51 - 60 of 342 reviews
Fc
5 out of 5 stars

Ardeep is a magnificent Property…

Ardeep is a magnificent Property Manager. Very well spoken and his Communication is impeccable. Thank you for everything.

Date of experience: February 4, 2025

L
5 out of 5 stars

Excellent service

Ardeep arranged our window to be repaired. He was able to communicate with our landlord and us, even on his days off and the Christmas period. He was really efficient and kept us all informed from start to finish. All the work was completed within a short period of time consider the lack of contractors on site. He went out of his way to make sure the work was done before the scaffolding went down. We are really happy with the service received, Thank you!

Date of experience: February 4, 2025

RB
5 out of 5 stars

Ardeep is the man

Ardeep is the man! Anything you need, he’ll sort it out. He has helped us with many maintenance issues including keys, parking and other works. He’s very approachable and friendly. I would highly recommend him if you have any issues within your block at the Pulse Development.

Date of experience: February 4, 2025

NS
5 out of 5 stars

Ardeep

Met Ardeep on 3rd February while I was on site, I needed help with a few things for my flat. He was incredibly helpful and knowledgeable. Sent me a message straight away with the information I needed. Great help!

Date of experience: February 4, 2025

K
5 out of 5 stars

Ardeep is brilliant

Ardeep is brilliant. Always helpful and timely with his responses. Can always rely on him to help or find someone who can. Quality of his work is also great

Date of experience: February 4, 2025

KI
5 out of 5 stars

Crabtree have always been so efficient…

Crabtree have always been so efficient with their work and timing on helping their community. Ardeep has always been happy to help in many situations and making sure everything is completed in great quality

Date of experience: February 4, 2025

BB
5 out of 5 stars

Ardeep to the rescue!

My tenant had an issue with the washing machine and Ardeep was quick to the rescue to resolve the issue. Can’t thank him enough for his help and professionalism!

Date of experience: February 4, 2025

AM
4 out of 5 stars

Helpful

I have met Ardeep several times when issues have occurred in my flat such as needing new bulbs, a smoke alarm fault and a recent issue with my shower. He has been very helpful in supporting me to get issues resolved with the relevant people/providers.

Date of experience: February 4, 2025

A
5 out of 5 stars

Ardeep is the most reliable and…

Ardeep is the most reliable and effective Crabtree employee. He has helped us every time we needed him, very prompt and supportive. Very good experience, all queries answered and solved.

Date of experience: February 4, 2025

AB
5 out of 5 stars

Ardeep Birk

A big thank you to Ardeep Birk in particular, endlessly helpful, professional and knowledgeable. He has been a great help over time with the properties I manage. Thanks Ardeep!

Date of experience: February 4, 2025

Previous1•••567•••35Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.