Cook Out Restaurants is a fast-food chain that specializes in offering a diverse menu of made-to-order burgers, hot dogs, and milkshakes. The company is known for its commitment to quality ingredients and a customizable dining experience, allowing customers to choose from a variety of toppings and sides. With a focus on affordability and speed, Cook Out caters primarily to families, students, and individuals seeking a casual dining option.
The restaurant chain operates numerous locations primarily in the Southeastern United States, providing a convenient option for on-the-go meals. Customers can enjoy a range of classic American fare, including grilled chicken sandwiches and a selection of sides such as fries and onion rings. Cook Out also emphasizes a friendly and efficient service model, making it a popular choice for those looking for quick and satisfying meals. For more information about their menu and locations, visit www.cookout.com.
Cook Out Restaurants has a mixed customer experience.
Cook Out Restaurants receives mixed feedback from customers, highlighting both enjoyable and disappointing experiences. Many reviewers praise the delicious food and great prices, with specific mentions of cheeseburger quesadillas and shakes as standout items.
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However, several customers express frustration with their orders, citing issues like hard hamburger buns, incomplete items, and misleading portion sizes. Cleanliness also emerges as a concern, with reports of filthy restaurant conditions detracting from the overall dining experience. While some locations, like those in Morganton and Shelby, are noted for their speed and quality, others fall short, leading to dissatisfaction. Overall, the sentiment is divided, reflecting both the appeal of the menu and significant service and quality issues.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.9
11
100%
● Low
2.9 / 5 overall
=
11 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Mar 2025.
Last 3 months
3.7
12-month avg
3.7
All-time
2.9
Category avg
2.7
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 25
5.0
1
Feb 25
—
0
Mar 25
3.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
Top praiseof 5 positive reviews
Prices & value40%
2 mentions
Fast & efficient40%
2 mentions
“We use the Williamsburg, VA store and they always have awesome food for an awesome price”
On “Prices & value” · Mar 18, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Fast Food.
Overall rating and review count for this company and similar companies
So far the morganton and shelby stores have been pretty good morganton by fars the fastest of the two . great shakes what bout forty flavors cant go wrong with that bbq for $5.00 heck yea i recomnend them if you've not tried them yet
The burgers are great and at a great price! They also offer many other great selections of chili cheese fries, corn dogs, shakes, etc. The only thing they lack is a great salad selection. Honestly, they have no salad or healthier options available; however if you are looking for a delicious burger at a reasonable price, this is your place! The Nashville, TN location on West End can get very busy on weeknights, and traffic there can be a maze at times, so be prepared to slow down. Once at the counter, service is fast and friendly.
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Polarized pattern: few middle ratings. 45% of recent reviews are 4–5★ and 45% are 1–2★.
About Cook Out Restaurants
Cook Out Restaurants is a fast-food chain that specializes in offering a diverse menu of made-to-order burgers, hot dogs, and milkshakes. The company is known for its commitment to quality ingredients and a customizable dining experience, allowing customers to choose from a variety of toppings and sides. With a focus on affordability and speed, Cook Out caters primarily to families, students, and individuals seeking a casual dining option.
The restaurant chain operates numerous locations primarily in the Southeastern United States, providing a convenient option for on-the-go meals. Customers can enjoy a range of classic American fare, including grilled chicken sandwiches and a selection of sides such as fries and onion rings. Cook Out also emphasizes a friendly and efficient service model, making it a popular choice for those looking for quick and satisfying meals. For more information about their menu and locations, visit www.cookout.com.