Contractors Direct is a contracting company that provides construction and building services to residential and commercial clients. The business likely offers various contracting services such as renovations, repairs, and general construction work. They serve as a direct connection between property owners and professional contractors for various building projects.
Contractors Direct receives mixed feedback from customers, with both praise and criticism present. Positive notes frequently include great, whatcha, purchase, item.
Critical feedback often cites back, might, order, next. Overall sentiment is balanced at 3.0 stars based on 8 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 3.0 | 8 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
“I ordered brand name hedge trimmers at a great price before the same day shipping cut off time”
“Ordered tile spacers with two day air shipping”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
Contractors DirectThis company | 3.0 out of 5 (fair) | 67 out of 100 | — | 8 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 35 |
Bottom line: Contractors Direct is #5 of 5 on overall rating in this group.
8 reviews of Contractors Direct. Filter by what matters to you.
Over a year ago
Ordered tile spacers with two day air shipping. Heard back via email after I purchased them, there was a back order on one of the products. After emailing and sending a voicemail, I heard back the nex... See more
Over a year ago
Great pricing and received my item very quickly. Shipped the same day. Had a issue with my tool and customer service helped me through the warranty process. Highly recommend.
Quick answers to the questions people ask most.
Contractors Direct connects you with licensed professionals for home improvement projects including plumbing, electrical work, roofing, flooring, painting, and general repairs. We work with vetted contractors who specialize in both residential and commercial projects. Our network covers everything from small repairs to major renovations.
You can request a free quote by calling us, filling out our online form, or visiting our office. We'll discuss your project details and connect you with qualified contractors who will provide detailed estimates. Most quotes are provided within 24-48 hours.
Yes, all contractors in our network are required to maintain current licenses and insurance coverage. We verify credentials and insurance status before adding contractors to our referral network. This ensures you're protected and working with qualified professionals.
Our office is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. We're closed on Sundays and major holidays. Emergency referrals may be available outside regular hours for urgent issues.
There is no cost to you for our referral service - we connect you with contractors at no charge. You pay the contractor directly for their work based on the agreed-upon quote. Our service is free because contractors pay us a referral fee.
Project start times vary depending on the type of work and contractor availability. Simple repairs may begin within a few days, while larger projects might require 1-2 weeks for scheduling. We'll work to match you with contractors who can meet your timeline needs.
We stand behind our referrals and will work to resolve any issues between you and the contractor. If problems arise, contact us immediately so we can mediate and find a solution. We maintain relationships with our contractors based on quality work and customer satisfaction.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 50% are 1–2★.
I ordered brand name hedge trimmers at a great price before the same day shipping cut off time. The trimmers shipped a few hours later. Arrived on the third day after purchase. Based on this experience I will defiantly purchase from Contractors Direct again.
Ordered tile spacers with two day air shipping. Heard back via email after I purchased them, there was a back order on one of the products. After emailing and sending a voicemail, I heard back the next day via email regarding sending a partial order. I asked for free expedited shipping because 2 days had already elapsed and they wouldn't do it. Very disappointed, I'll order from someone else next time.
Great pricing and received my item very quickly. Shipped the same day. Had a issue with my tool and customer service helped me through the warranty process. Highly recommend.
Whatcha See Is Whatcha Get !High-quality products, trusted seller. Highly recommend. Super lightning-fast shipping. ⭐️⭐️⭐️⭐️⭐️ All the way. Will purchase again from this seller. THANK YOU VERY MUCH .( for BUYER Please refrain from suggesting that negative feedback is ineffective in resolving the issue) .PEACE BRAND NEW ITEM
They sell old pre mixed grout and you likely will not be able to keep the colors consistent from one gallon to the next as a result. Very poor QC. I remodel on the side and I will never use Contractors direct again.
They do a bait and switch and send you incorrect sizes and try to trick buyers. Ordered a 7" blade and they sent a 8" and just put a 7" sticker over the 8" trying to trick me. Once I realized they said they dont have 7" anymore and I have to take it back to UPS myself to return. Worst customer service and terrible store
it might help if you include your warehouse address. you don't appear in the directory of this building. your Warehouse might actually contain some reviews from at least people delivering to you or past workers, if not a walk-in address. you have a good price on a dust extractor, but it seemed like it might be a little too good.
Yes, we work with contractors who handle projects of all sizes, from minor repairs to major renovations. Whether you need a leaky faucet fixed or a complete kitchen remodel, we can connect you with appropriate professionals. We match contractors based on their expertise and your project scope.
You can reach us by phone during business hours, through our website contact form, or by visiting our office. We respond to online inquiries within one business day. Phone consultations are available for immediate project discussions and contractor matching.
Contractors Direct is a contracting company that provides construction and building services to residential and commercial clients. The business likely offers various contracting services such as renovations, repairs, and general construction work. They serve as a direct connection between property owners and professional contractors for various building projects.
This profile hasn't been claimed by the business owner.
