Review summary

Companies MadeSimple is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

m

manisha

5 out of 5 stars
Excellebt

Excellebt, friendly and professional service. Answered my questions fully.

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PA

Paul Armstrong

5 out of 5 stars
Great company to use when setting up a…

Great company to use when setting up a business.

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c

customer

3 out of 5 stars
Bank account application

It would have really helped if all the details for the business accounts including what they were offering was included rather than expecting customers to make a choice from the limited list with limited info. I choose to go with another company recommended to me but if i had waited there was some really good offers from the company (I choose from the list) as i could not move on with my registration. The offers were not clear.

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All reviews

1,000 total • Write a review

Showing 691 - 700 of 996 reviews
T

Remarkable efficiency

I recently had the opportunity to experience the Companies MadeSimple's customer service, and I am thoroughly impressed by their Efficiency. Within 6 hours of raising my issue, Clare had resolved the matter completely without requiring a single follow up call from my end. Thank you for your high standard of customer service. I highly recommend your service for anyone seeking reliable and swift support.

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J

A good experience

The process was quick, simple and easy. User friendly language, no need for guidance it was a smooth transaction. Thank you

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HS

Excellent communication, and prompt actions

Made a mistake in updating one of the services, and the response was professional, friends and though.. I expected the issue to take time to fix but luckily it was less than 10 minutes before they got back to me with a confirmation that the issue has been resolved.

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c

I’m not very technical and I have…

I’m not very technical and I have struggled beyond belief in setting this up

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P

Very Good Service

Very Good Service, Quick response and helpful.

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RR

Failed ID

Hi, I’m sure that I may be contributing to the problem, but I just can’t seem to complete a registration. When I did my personal ID your site said everything was OK. This morning I get a message saying that the ID process had failed. With no explanation as to why it failed. I have now received a response that confirms that everything was OK. “If this is not the case, I have to contact the company”. I don’t know if it’s sorted out and that is why I am paying a fee. The company cannot make the onus on me to contact them if there is a problem. I am paying them to make sure every is in order.

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SS

Worst experience ever

Worst experience ever. The software doesn't cater for corporate shareholders, staff insisted on manually looking through documents, Not GDPR compliant, took almost a month to incorporate and it took multiple tries for directors to submit KYC. Then staff accidentally submitted KYC with the incorporation documentation. Rather go with Inform Direct for UK incorporations.

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OS

Clare was really helpful.

Clare was really helpful.

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e

Ils ont un service client parfait et pas comparable

Vous avez un très bon service client. Non seulement on obtient une réponse adaptée à nos demandes mais également le plus rapidement.

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c

it was fast and easy

it was fast and easy. Thank you

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