Review summary

Chrysalis courses receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and expensive.

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2nd year tutor has been incredible

Sandra our tutor for year 2 has been so supportive and helpful and brings passion and knowledge in abundance. She shares so much and her feedback is thorough and thoughtful and so helpful. She's been amazing and I'm excited to continue the second half of the year and progress onto year three. Thank you so much to the staff behind the scenes and placements team too for always being ready to answer queries and help where they can.

Lb
Great experience …

I have found crystals to be great training Especially silly with Melanie Phelps, great teacher

Chrysalis/tutor

I have been with chrysalis for 2.5 yrs, my 1st year was enjoyable, with a great tutor, my 2nd year not so much, however, on year 3 1st session in January, my current tutor gave me structure, with slideshows & video clips to explain in more depth and giving examples of the different topics, I have thoroughly enjoyed my first 5 modules as I am a visual learner, the guidance given is great by Sarah Jones and she is a real fit for our group, I am looking forward to the rest of my final year with Chrysalis

Great experience!

I have had a great experience training with Chrysalis. The pluralistic content of the course has been very interesting and I believe has put me in good stead for my future as a counsellor. Most beneficial to my experience though is my tutor, Martina. Martina is incredibly knowledgeable, always puts us at ease, fills us with confidence and gives valuable feedback.

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All reviews

927 total • Write a review

Showing 71 - 80 of 923 reviews
D
5 out of 5 stars

First year Chrysalis course

The lecturer and the other students made the course. Moodle was a little complicated with units and components. I would have found it easier if it was just numbered unit one and the components were 1.1,1.2 etc. But overall a good course and worth the money

Date of experience: May 1, 2025

JF
5 out of 5 stars

I am writing a review for Lily who…

I am writing a review for Lily who works for the support team at Chrysalis , Lily went above and beyond when helping me to complete some work that I had missed on my final essays, which could of been very stressful however she kept in touch and I handed the correct work in and I have now completed, thank you Lily.

Date of experience: April 24, 2025

RF
5 out of 5 stars

Great communication for me from someone…

Great communication for me from someone called Katie who has been very helpful. I have never had to wait long for a rely to any enquiry.

Date of experience: April 23, 2025

PC
5 out of 5 stars

I found the course challenging in a…

I found the course challenging in a positive way. The classroom session were well presented and the coursework was inspired. Tania in South support is excellent. She was such a great help.

Date of experience: April 13, 2025

MJ
5 out of 5 stars

Thorough recommend Chrysalis coinselling courses

Chrysalis counselling courses seem to attract a lot of criticism but in my experience of 2 years doing their counselling diploma after 2 years with a local college I’ve found them to be organised professional and supportive. The teaching has been great, as have the admin. Compared to my college courses everything was super clear and organised. There is less classroom time and you are required to do a lot of self study but this worked for me so I could keep working while studying and we still have to do a lot of research, assignments and 100 hours placement. It seems a lot of the bad press comes from people who dont actually have any recent experience of Chrysalis. I would thoroughly recommend this course.

Date of experience: April 11, 2025

JP
5 out of 5 stars

The Chrysalis Student Northern support…

The Chrysalis Student Northern support team are extremely professional, efficient and student friendly. Nothing is ever too much trouble for them and on this occasion Leanne who resolved my issue instantly. Many thanks for taking the stress out of the situation and providing me more much valued study time. You guys are simply the best ever!!

Date of experience: April 10, 2025

C
5 out of 5 stars

Giving support when I needed it to…

Giving support when I needed it to finish my course. I only had to phone for reassurance and support and with there help have just completed my course. Thankyou to the North student support team and all the help and support

Date of experience: April 8, 2025

jL
1 out of 5 stars

Very hard to navigate your website

Very hard to navigate your website, your forms of contact don' work Ive spent hours trying to get a simple answer about courses and feel deflated and tired before even applying. communication is vital to a prospective customer and that is not a good sign of how your company works.

Date of experience: April 2, 2025

N
3 out of 5 stars

I’m currently studying the final year…

I’m currently studying the final year of the Counselling and Psychotherapy Diploma with Chrysalis. My tutor at Stratford upon Avon has been fabulous. Having completed the first module in Birmingham, I have to say that I would not want any other tutor. In fact, originally I was due to attend the Northamptonshire venue but the tutor was unprofessional and somewhat rude in her approach. Quite frustratingly the online system is ordered in such a way that, unless you complete the assignments in accordance with that order, it does not allow you to access the notes and learning material. For example, we had the option to complete the three assignments in an order of our choosing. I chose to do the essay first but I could not access the learning material on pluralism as I had not yet completed and submitted the second assignment. Given that pluralism formed a major part of the essay, this made it challenging. It would be better to prescribe the order in which assignments should be completed, or more preferably, not have learning material held to ransom. Further, I find the set up of the room somewhat uncomfortable as there are no tables. Writing on a notebook which is balanced on one’s legs is extremely difficult and uncomfortable, so much so, that I’m now experiencing back pain. I’ve asked for tables to be provided in a written request ten days ago, however there’s been no acknowledgement or response. The venue is a hotel but we are now expected to eat lunch in the same room in which we study. This means we will not get a break from the “classroom” or the people within it. Which, for those who are neurodivergent, is problematic as there’s no separation. It would be helpful if the dining facilities could be used. The positives for me include a highly responsive and professional tutor, who is experienced and personable. I also appreciate the parking and the cleanliness of the venue. The negatives include a lack of tables, the inability to use the dining facilities or an alternative room and having my request for tables not acknowledged after ten days, and the notes being held to ransom.

Date of experience: March 31, 2025

F
5 out of 5 stars

I have had nothing but prompt positive…

I have had nothing but prompt positive support from student support services. They have been sympathetic, patient and have i have always been left feeling 100% reassured after reaching out. They answer the phone in reasonable time and answer emails promptly and always resolved any issues i raised . Really kind, supportive, friendly service overall.

Date of experience: March 28, 2025

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