Great service and brilliant products
Great service and brilliant products
4.9
Excellent
156 reviews
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Review summary
Chigwell Satellite is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
✨
Based on reviews, created with AISee what reviewers are saying
Great guys came out and sorted my…
Great guys came out and sorted my elderly neighbours freestat and didn’t charge her . Thanks guys would definitely recommend. 👍
Six weeks of complete failure by BT…
Six weeks of complete failure by BT solved by Chigwell Satellite! Chigwell Satellite came to my aid in just a few days to install Starlink and TP Link boosters to my Office and home. Achieved in a few hours with competence, kindness and high professionalism. I would strongly recommend them.
Excellent
Excellent quick and efficient service. Friendly, informative and helpful.
Company details
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Contact info
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Website
www.chigwellsatellite.co.uk
All reviews
156 total • Write a review
Showing 41 - 50 of 152 reviews
M
Mary
US
We are so impressed with this company
We are so impressed with this company. Great products, amazing service. Charlie was very pleasant and really went out of his way to help. Nothing was too much trouble and he was incredibly professional and knowledgeable. He's a company director in the making for sure and a real asset. The aftercare has been amazing too. 10/10, bravo Charlie!
Date of experience: July 17, 2024
AB
Superfast on delivery
Superfast on delivery, never even got time to track the package as it arrived within 24 hrs of order. Great service and great products some of which are simply not available elsewhere.
Date of experience: July 8, 2024
DC
Starlink installation
Having contacted Chigwell Satellite regarding the installation of Starlink I spoke to the very knowledgeable Charlie. Starling v3 does not come with a roof pole but Charlie went out of his way to source me a couple of options. Charlie’s service and communication was outstanding and I highly recommend him. Des
Date of experience: July 5, 2024
SP
Very quick delivery
Very quick delivery, easy to to Install with a choice of fixing well worth the price
Date of experience: June 28, 2024
AH
Great company,Quality product.
I wanted sky box with more storage than my previous one.Brand new.Works perfectly.Easy to order and very quick delivery.
Date of experience: June 25, 2024
LH
my refurbished devie looked like new
my refurbished devie looked like new. I had a question which they answered by email within minutes. I was very imporessed with the service and will go to them again.
Date of experience: June 24, 2024
MS
It's not until something goes wrong…
It's not until something goes wrong that a customer finds out how good or bad is a supplier. Purchased a 'renewed' set-top box/recorder from Chigwell, which stopped working properly after a day. I was given technical advice over the 'phone by Richard, and to be honest I was rather sceptical; but he knew what he was talking about. Still didn't fully fix the fault though. Chigwell were happy for me to return the item and refund my money. But I still needed a box. Charlie gave me his time to discuss my options and showed good product knowledge. As a result I've bought a different box from them, which was very promptly dispatched and I'm pleased to say works well. They might not sometimes be as cheap as Amazon for the same product, but what price good old fashioned customer service? I was prepared to pay a bit more and, based on this experience, would do so again, just for the peace of mind. Thank you Richard and Charlie - keep up the good work!
Date of experience: June 16, 2024
cb
I called with a Sky problem and Richard…
I called with a Sky problem and Richard gave me great advice with no charge. I will definitely go back to them when I need any hardware and would recommend this company to anybody. I wish all companies were like this!
Date of experience: June 13, 2024
CC
Excellent online company
I pre ordered the new Manhattan T4-r and it was dispatched on the day off release. It arrived safely with a note inside advising it shouldn’t be set up til the following Monday due to the new software. It was extremely easy to set up and it’s now in use I was very impressed with their service. I would certainly buy from them again. I’d been looking for this item online and their price was extremely favourable.
Date of experience: June 4, 2024
s
shaun
US
Above and beyond customer service
I bought a number of items from Chigwell Satellite relating to a Starlink installation I did. I experienced some teething issues, which Dan helped me resolve. Nothing was too much trouble for Dan; a consummate professional. So rarely do you come across true professionalism and laser-focused customer service. Thank you so so much, Dan and the Chigwell team :) - highly recommended
Date of experience: May 29, 2024
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