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HomeChase Direct Reviews

Chase Direct

4.8 out of 5 stars
4.8 out of 5 stars
4.8
|Excellent|60 reviews

TrustScore

4.8
4.8 out of 5 stars
Excellent
5 out of 5 stars
57
4 out of 5 stars
0
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
3
60 reviews in total

Featured Reviews

4/4 slots
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POPULAR
Rose Gray
Rose Gray
5 out of 5 stars
5/5

Have always walked past this shop and…

Have always walked past this shop and was glad to have an excuse to go in when getting a birthday present. The shop's gr...Read more

🔥 High engagement
POPULAR
George
George
5 out of 5 stars
5/5

Amazing store and customer service

Chase Direct is an amazing store for any sort of instrument, whether you need advice, need anything fixing or want to go...Read more

🔥 High engagement
POPULAR
Daniel Malik-Johnson
Daniel Malik-Johnson
5 out of 5 stars
5/5

Still the best

20 odd years ago as a young man I used to go to Chase for all my music equipment, production gear and general advice. Wi...Read more

🔥 High engagement
POPULAR
Alex Francis
Alex Francis
5 out of 5 stars
5/5

Excellent Guitar Store

Amrik made me and my girlfriend feel very welcome in his store, encouraged me to try whatever I liked and was generally ...Read more

🔥 High engagement

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Michael Rogers
Michael Rogers
1 reviews
over 1 year ago
5 out of 5 stars

Chase is an amazing shop

Chase is an amazing shop, lovely staff who are always happy to help! I’ve bought a few guitars and equipment here and the quality of product is amazing. Highly recommend 10/10 experience every time Chase Music Store is a must-visit for all music lovers.

Helpful?
Louis Pakey
Louis Pakey
1 reviews
over 1 year ago
5 out of 5 stars

Genuine and helpful

Genuine and helpful staff providing a great customer experience every time. A much appreciated shop packed with interesting and unique instruments, providing welcome reasons to return whenever i can.

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will beech
will beech
1 reviews
over 1 year ago
5 out of 5 stars

Amarit is a legend with a lovely smile

Amarit is a legend with a lovely smile! Great service and atmosphere in the store, couldn't recommend enough!

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Will Woodward
Will Woodward
1 reviews
over 1 year ago
5 out of 5 stars

Top place!

We popped in for a browse while on tour and had a lovely welcoming from the store owner, had a great chat and a look around. Some top gear in there! Will definitely be back next time we're in town and highly recommend young musicians from the area shop here and support a long running independent music shop. Viva la SpongeBob!

Helpful?
Colin Robey
Colin Robey
1 reviews
over 1 year ago
5 out of 5 stars

Great traditional music store with very…

Great traditional music store with very friendly service. Excellent selection of Sponge Bob Guitars

Helpful?
Sam
Sam
1 reviews
over 1 year ago
5 out of 5 stars

Very friendly shop

I went in for guitar equipment and Amrik was a really nice guy and very helpful in finding the stuff I needed. Can't recommend this place enough!

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Kijana Oakley
Kijana Oakley
1 reviews
over 1 year ago
5 out of 5 stars

magical music shop

I have loved chase guitar for many years but Amrik elevated my opinion of the music shop to an even higher plane, he fixed my guitar in quite a magical manner and was absolutely lovely in process :) Chase is simply the best

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Evan R.
Evan R.
1 reviews
over 1 year ago
5 out of 5 stars

I’ve bought a few guitars and equipment…

I’ve bought a few guitars and equipment here and the quality of product is amazing. A great experience, we will definitely be back! Highly recommend 10/10 experience every time. 👌

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Martin Ives
Martin Ives
1 reviews
over 1 year ago
5 out of 5 stars

What a lovely man

What a lovely man, no hard sell and gives freely his experience and knowledge. Amrik, it was a true delight to visit your shop today.

Helpful?
Jordan
Jordan
1 reviews
over 1 year ago
5 out of 5 stars

I popped into chase direct earlier this…

I popped into chase direct earlier this afternoon, expecting to buy myself a ukulele and be on my way. I did indeed buy one, as well as a case and a tuner. However, I also had such a genuine and wholesome experience, thanks to the very lovely owner of the shop Amrik. He was warm, kind and very helpful, such a beautiful interaction. Thank you Amrik, I hope you have a wonderful day :)

Helpful?
Yennifer Franco Alvear
Yennifer Franco Alvear
1 reviews
over 1 year ago
5 out of 5 stars

Amrik is very friendly and helpful

Amrik is very friendly and helpful. The shop is well equipped and had everything I was looking for. Thanks

Helpful?
Ela
Ela
1 reviews
over 1 year ago
5 out of 5 stars

Great authentic shop

Great authentic shop. Felt like home. My two daughters were playing guitar and we found small picks my daughter wanted for her guitar. Couple of teens were playing guitar and singing at the back ..... very refreshing to hear pure original sound. Def place to visit whiles in Manchester

Helpful?
Sofia
Sofia
1 reviews
over 1 year ago
5 out of 5 stars

A gem of a shop

A gem of a shop. Amrik is so welcoming and helpful, I could have spent hours there. I will visit when I'm in Manchester again.

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Margot
Margot
1 reviews
over 1 year ago
5 out of 5 stars

Quality service

Quality, knowledgeable service. We had a lovely chat with the gentleman, he let me have a go on an electric violin, going out of his way to get me the bow and plug it in, and encouraging us to play any instrument we were interested in. Was the highlight of our day spending time in the shop as was such a lovely atmosphere, would highly recommend if just for a chat and a go on a musical instrument.

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Makenzie Hogg
Makenzie Hogg
1 reviews
over 1 year ago
5 out of 5 stars

Excellent customer service

Excellent customer service. Went to the shop in person. Beautiful collection of electric, bass and acoustic guitars. Everything a musician needs is in this shop. The shop is lovely and Amrik is even lovelier. Would 100% recommend calling in. Thank you Amrik! See you at Glastonbury, front row seats!

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Rosie Calvo
Rosie Calvo
1 reviews
over 1 year ago
5 out of 5 stars

Lovely amrik served me today and gave…

Lovely amrik served me today and gave me advice and guidance on his products which was really helpful. Will definitely be back :)

Helpful?
Aleisha
Aleisha
1 reviews
over 1 year ago
5 out of 5 stars

Amazing customer service

Amrik was so lovely and very accommodating by letting me try one of the guitars (which sounded beautiful). I put my phone on the side while I was playing and forgot to pick it up! But when I came back into the shop to get it he had put it away somewhere safe for me :) Thank you for your amazing customer service!

Helpful?
Ellis Weaver
Ellis Weaver
1 reviews
over 1 year ago
5 out of 5 stars

Bought a left handed nylon stringed…

Bought a left handed nylon stringed guitar today off Amrik , great service and a really nice guy. Will definitely be going back there for any other musical equipment I’ll need.

Helpful?
Peter Allen
Peter Allen
1 reviews
over 1 year ago
5 out of 5 stars

Wonderful Experience

I am have recently started to learn to play guitar and, living in manchester city centre, i was directed to Chase Direct for all things guitar related. I took my guitar in for a restring and to purchase a carry case for it. I met the owner Amrik and he was so friendly, genuine and professional. This will be my go to place for all things music and i thoroughly recommend this local business to all. Thank you Amrik and I'll see you again soon.

Helpful?
Robyn & Max
Robyn & Max
1 reviews
over 1 year ago
5 out of 5 stars

Guy had a nice smile

Super slay service, would buy guitar strings from again xx

Helpful?
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Review summary

Reviewers consistently report positive experiences with Chase Direct. Customers often highlight shop, amrik, guitar, service. A minority mention drawbacks around guitar, other, customer, customer service. Overall sentiment is strongly positive with an average rating of 4.8 stars across 60 reviews.

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Based on reviews, created with AI