Fantastic company.
Fantastic company. Excellent products and their customer service is second to none. Couldn't have been more helpful. Will definitely be recommending them to anyone who will listen.
4.0
Great
1,000 reviews
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Review summary
Car Mats UK has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Looks good
I ordered a boot mat for my MGS5 last week and it arrived today. It looks good and fits perfectly. Would recommend.
Never got product
Considering I never got the mats and my tracking number was fake all I can say is they took my money.
Great quality
Great quality, great customer service, very quick from day of order to delivery, good value for money, my car mats fitted perfectly. would highly recommend Stephen de silva .
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.carmats-uk.com
All reviews
1,000 total • Write a review
Showing 51 - 60 of 996 reviews
DF
Jaguar E-pace mats. Poor quality
The quality of finish is horrendous. Both front mats have flaws in exactly the same place. No acknowledgement of fault other than “send back for a refund”! Shame as service in ordering etc was 1st class! But . . It’s all about the quality of finish!
Date of experience: November 5, 2024
GM
Bought a boot liner for a Seat Leon…
Bought a boot liner for a Seat Leon estate. Beautifully made. Picture on the Seat Leon page on their website showed an estate which is what I wanted so I bought it. They delivered a bespoke liner for a hatchback. They say on their website in small letters that the photo is for illustration only so beware. I’ve spent £400 on a product I can’t use and they won’t accept returns. Great product but…
Date of experience: October 29, 2024
HG
Not so happy
Not so happy, great choice on web site at generally reasonable prices however we are a motor dealer and the mats arrived with no clips for the passenger side and the drivers side clips did not work. These standard rubber mats can be found for £25 via ebay and I paid £42.98.
Date of experience: October 22, 2024
AP
Great quality, fit and delivery
Swift delivery and great to be able to put my car registration number in and be directed to the mats to fit my car. Great fit and good quality even though I ordered the cheapest mats. Very competitive price too. Would definitely use again
Date of experience: October 19, 2024
M
Michael
US
A perfect fit for my ID3 and the “…
A perfect fit for my ID3 and the “ super” version, which I think I had were as good if not better than VW ones costing three times more. I have no hesitation in recommending this supplier and received good communication from them regarding my fitting concern which was addressed before manufacture and dispatch.
Date of experience: October 17, 2024
MS
Mr Shep
US
Didnt fit - Bad Experience
So, ordered some mats thinking they would be the correct ones on there website, there was no Reg check but only 2 options for my car & because my car was a 5 door & the other option was a 3 door & they were slightly cheaper than another website & local, I thought why not. The ones I had that were badly worn didnt quite fit that great either so thought the shape looked like it was gonna be perfect...... They arrived & didnt fit properly, Then they tell me they cant take the others back but if I want to order "these ones" (for a 3 door car) we can give you 10% off, so not only was I £55 down & some mats that dont fit properly, but they wanted me to then buy some more off them, which bare in mind I cant send back if they dont fit, so effectively they could take £100 from me & I cant do anything about it if the second set dont fit. Absolute Joke..... Use a different company if I were you thats got some kind of customer satisfaction & will help get a solution for something so simple. Its a car mat company.... its not like they cant resell them, I didnt have my name spattered all over them either, just the edging was coloured. I wont be using this company again thats for sure. Plenty more to choose from 👍
Date of experience: October 12, 2024
EH
I am impressed with the fit of the new…
I am impressed with the fit of the new rubber car mats however I don't think I can use them because the smell is so strong it makes my eyes water. I may have to leave them outside for a couple of weeks to see if that helps. I would buy the cloth version.
Date of experience: October 9, 2024
HV
H Veseli
US
Poor quality, wrong mats & refund issues
Mats came wrong for my bmw x6 which I bought on eBay from carmats, then I had to send them back to get my refund on top of that when they refunded me they didn’t refund all my money, absolutely disgusting service even though it was not my fault, also the mats are your cheap Ali express stuff
Date of experience: October 7, 2024
MB
This company is an outstanding example…
This company is an outstanding example of how a British company can offer products of a very high standard. The customer service is second to none. I have purchased mats for different models of cars from them and they always are a perfect fit.
Date of experience: October 1, 2024
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