Review summary

Calor Gas Heaters is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.

Based on reviews, created with AI

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A
We would like to thank Gary and Dean…

We would like to thank Gary and Dean for their visit and good work on the area at Sunnyv=braes Gordon

We purchased a Provence Flueless Gas…

We purchased a Provence Flueless Gas Stove through Calors own website. Decided on this as it looked like a nice looking & well designed item and sounded quite economical to run over the winter months. We also considered a log/multi fuel heater as we have a spare unused chimney & fireplace in our lounge but the costs of purchase & installation put them out of our budget. The Provence heater is just excellent!! Easy to use, puts out loads of heat even on the 1st (lower) setting and as a bonus will heat our lounge AND our new 'Orangrie'. Last winter it was freezing in there and the electric underfloor heating we had fitted runs away with electricity 🙁. This winter with our Provence, we're using our Orangrie all the time! A big bonus of the heater is it sits on 4 rubber wheeled castors, 2 of which will swivel so you can move it easily wherever you want. Should add we have wood floors, on carpet it would take a fair bit more effort as the heater is no lightweight esp' with a 15kg gas cylinder on board. Overall, for us, it's just the job, we're delighted with it. Thank you Calor & Universal Innovations on a great product.

L
Lee from areco

Lee from areco, Chris Hadley spot on thanx always helpful 😀

Good service

I detected a leak from my gas bottle, I phoned the emergency line and was dealt with quickly and efficiently. Mr Westlake the engineer, phoned within the hour and was with me shortly after. He dealt with the problem and tweaked the gas flow, he was also a very nice man. All in all a top class service.

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All reviews

94 total • Write a review

Showing 71 - 80 of 90 reviews
TG
5 out of 5 stars

To replace 1200 Ltr Gas Tank

29th March 2019 Liam Young turned up at my house from the Calor Gas engineering team to investigate the replacement tank procedure.I found him to be extremely helpful and knowledgeable and answering all my questions.I think he said he was based in the Telford area. I have now agreed a date and asked for Liam in person to do the work for me.He is a credit to your company and I hope Calor look after their employees. All to often people critise people and companies but when praise is required people are slow in reacting to good service.Keep up the good work Liam and I look forward to seeing you on Friday 3rd of May for the new tank installation.kind regards, Tony Green

Date of experience: April 16, 2019

R

Ray

US

5 out of 5 stars

Resolution to heat up my Orangery.

I have carried out this purchase because I have failed to find anyone who can repair my existing portable Manhatten gas fire I bought last year. I have contacted Calor Gas customer services but have had no response. So I have no option than to buy another product.

Date of experience: February 4, 2019

MA
4 out of 5 stars

The service we received was excellent…

The service we received was excellent especially speed of delivery and advice on local canoe gas suppliers. Just bit surprised that the gas has to be turned off at the back not on the switch on top of the heater

Date of experience: February 2, 2019

AC
5 out of 5 stars

Great service from beginning to end of…

Great service from beginning to end of delivery couldn’t fault this service at all. Would recommend to anyone and fire is just lovely 😊

Date of experience: December 15, 2018

I

IO

US

5 out of 5 stars

Quick to order and good description

Quick to order and good description - hope the heaters as good,

Date of experience: December 9, 2018

L
5 out of 5 stars

I needed to replace an older gas…

I needed to replace an older gas cabinet and the ones that I found on calor gas heaters were exactly what I was looking for. They are smaller and easier to roll around the house. I was so pleased with my purchase I have today purchased a second one. I would definitely recommend them for very fast service, excellent product and a very easy to follow ordering service. First class all the way. Thank you

Date of experience: October 28, 2018

ES
5 out of 5 stars

Excellent service by Calor Gas Heaters…

Excellent service by Calor Gas Heaters , delivery as promised, very good quality heater. Would definitely recommend to purchase from this company.

Date of experience: September 26, 2018

DC
5 out of 5 stars

Quick and efficient.

Quick and efficient.

Date of experience: August 24, 2018

SR
5 out of 5 stars

Friendly reliable received goods on day…

Friendly, reliable, received goods on day stated .I would recommend this company to friends and family Thank you. S Rowley

Date of experience: August 15, 2018

ns
5 out of 5 stars

ive just visited the Oxford branch as a…

ive just visited the Oxford branch as a "novice" user of Calor Gas , and was very impressed with the service and professionalism . it is a complicated and safety conscious industry , so there are "do's" and "donts" to learn about etc , but this branch and the staff were lovely to deal with

Date of experience: August 15, 2018

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