Review summary

Calor Gas Heaters is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.

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Based on reviews, created with AI

See what reviewers are saying

A
We would like to thank Gary and Dean…

We would like to thank Gary and Dean for their visit and good work on the area at Sunnyv=braes Gordon

We purchased a Provence Flueless Gas…

We purchased a Provence Flueless Gas Stove through Calors own website. Decided on this as it looked like a nice looking & well designed item and sounded quite economical to run over the winter months. We also considered a log/multi fuel heater as we have a spare unused chimney & fireplace in our lounge but the costs of purchase & installation put them out of our budget. The Provence heater is just excellent!! Easy to use, puts out loads of heat even on the 1st (lower) setting and as a bonus will heat our lounge AND our new 'Orangrie'. Last winter it was freezing in there and the electric underfloor heating we had fitted runs away with electricity πŸ™. This winter with our Provence, we're using our Orangrie all the time! A big bonus of the heater is it sits on 4 rubber wheeled castors, 2 of which will swivel so you can move it easily wherever you want. Should add we have wood floors, on carpet it would take a fair bit more effort as the heater is no lightweight esp' with a 15kg gas cylinder on board. Overall, for us, it's just the job, we're delighted with it. Thank you Calor & Universal Innovations on a great product.

L
Lee from areco

Lee from areco, Chris Hadley spot on thanx always helpful πŸ˜€

Good service

I detected a leak from my gas bottle, I phoned the emergency line and was dealt with quickly and efficiently. Mr Westlake the engineer, phoned within the hour and was with me shortly after. He dealt with the problem and tweaked the gas flow, he was also a very nice man. All in all a top class service.

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All reviews

94 total β€’ Write a review

Showing 41 - 50 of 90 reviews
js
5 out of 5 stars

Easy to order online....delivery prompt…

Easy to order online....delivery prompt with no problems....fire working beautifully!!!

Date of experience: October 23, 2020

TM
2 out of 5 stars

I don't think they filled it up…

It was a struggle getting my gas cylinder. I bought a 15kg gas cylinder, it only lasted a week. I'm not sure if they actually filled it up. I hope have not been scammed. I'm gonna have to buy a lagguage measure to be sure before I pay for it. But I need an explanation because it's too expensive to last only a week.

Date of experience: October 21, 2020

A(
5 out of 5 stars

Cheers Chris, you were brilliant! 🍻

This was my first time ordering from Calor Gas Heaters and I can honestly say that their customer service was exceptional, thank you Chris. The site is easy to navigate, great pricing with an excellent response time. I cannot recommend them highly enough!

Date of experience: October 20, 2020

RB
5 out of 5 stars

Delivered within 18 hours

Delivered within 18 hours of ordering! I’m delighted with the fire, I already have another version but this one is just gorgeous, excellent quality.

Date of experience: October 15, 2020

KD
5 out of 5 stars

Really good site easy to use

Really good site easy to use

Date of experience: October 14, 2020

TR
5 out of 5 stars

Superb service for my Calor Provence

Ordered a Calor Provence which was delivered today. Everything was efficient and delivered quickly and with great care. To say I’m thrilled with the fire is an understatement! Dying to use it but it needs burning for couple hours first

Date of experience: October 13, 2020

pk
5 out of 5 stars

Ordered Wednesday lunchtime, using it already!

Ordered Provence room heater on Wednesday lunchtime...... arrived at 3pm next day.WOW all in and fire lit .thank you.

Date of experience: October 1, 2020

ER
5 out of 5 stars

Love my purchase

Love my purchase, certainly looks the part. Received excellent customer service from Calor in tracking down my order that was misplaced in transit; was definitely worth the wait, thank you.

Date of experience: September 29, 2020

KM
5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. DHL damaged parcel twice. When I informed them,they sent out new item,the next day,and collected the faulty items. I would suggest they cancel dealing with DHL.

Date of experience: September 26, 2020

MJ
5 out of 5 stars

Excellent product

Excellent product, next day delivery. Great communication. I would definitely use again and would highly recommend.

Date of experience: September 22, 2020

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