Review summary

Calor Gas Heaters is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.

Based on reviews, created with AI

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A
We would like to thank Gary and Dean…

We would like to thank Gary and Dean for their visit and good work on the area at Sunnyv=braes Gordon

We purchased a Provence Flueless Gas…

We purchased a Provence Flueless Gas Stove through Calors own website. Decided on this as it looked like a nice looking & well designed item and sounded quite economical to run over the winter months. We also considered a log/multi fuel heater as we have a spare unused chimney & fireplace in our lounge but the costs of purchase & installation put them out of our budget. The Provence heater is just excellent!! Easy to use, puts out loads of heat even on the 1st (lower) setting and as a bonus will heat our lounge AND our new 'Orangrie'. Last winter it was freezing in there and the electric underfloor heating we had fitted runs away with electricity 🙁. This winter with our Provence, we're using our Orangrie all the time! A big bonus of the heater is it sits on 4 rubber wheeled castors, 2 of which will swivel so you can move it easily wherever you want. Should add we have wood floors, on carpet it would take a fair bit more effort as the heater is no lightweight esp' with a 15kg gas cylinder on board. Overall, for us, it's just the job, we're delighted with it. Thank you Calor & Universal Innovations on a great product.

L
Lee from areco

Lee from areco, Chris Hadley spot on thanx always helpful 😀

Good service

I detected a leak from my gas bottle, I phoned the emergency line and was dealt with quickly and efficiently. Mr Westlake the engineer, phoned within the hour and was with me shortly after. He dealt with the problem and tweaked the gas flow, he was also a very nice man. All in all a top class service.

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All reviews

94 total • Write a review

Showing 31 - 40 of 90 reviews
Em
5 out of 5 stars

Good

Good................................

Date of experience: December 20, 2020

SS
5 out of 5 stars

So simple and quick to place my order

So simple and quick to place my order Looking forward to seeing my gas fire

Date of experience: December 16, 2020

WJ
5 out of 5 stars

Excellent

Excellent arrived very quickly

Date of experience: December 14, 2020

MW
3 out of 5 stars

Ordered 2 x 500mm stainless steel…

Ordered 2 x 500mm stainless steel pigtails - one was in date - 2020 - one was already 3 years old - 2017 - old stock - hence the 3 stars

Date of experience: December 14, 2020

JE
5 out of 5 stars

Warming up a big kitchen

Great success! First rate heater, looks good in my kitchen. Delivery as promised.

Date of experience: December 14, 2020

SM
1 out of 5 stars

Product is ⭐️⭐️⭐️⭐️⭐️ .....

Product is ⭐️⭐️⭐️⭐️⭐️ ...... But I wish I would have been notified I could not sign up for Calor Gas bottles anywhere in the UK, to actually use the heater, due to COVID 19!! WHY??? Furious would be an understatement, and I want to know why?? If anyone at Calor Gas cares enough about customer service, please contact me and restore my faith, and I will sing from the highest mountain how amazing you are ..... right now, I can’t help but feel duped🤦‍♀️

Date of experience: December 14, 2020

ES
5 out of 5 stars

Extremely prompt delivery & good…

Extremely prompt delivery & good product. Quite heavy but just about portable,

Date of experience: November 24, 2020

JB
5 out of 5 stars

Always good service

Always good service. Delivery drivers are always courteous and helpful - especially Tim Heron.

Date of experience: November 11, 2020

ls
5 out of 5 stars

Great customer service on the telephone…

Great customer service on the telephone very helpful.

Date of experience: November 11, 2020

DP
4 out of 5 stars

Delivery prompt

Delivery prompt, well packaged. Instructions almost non-existent. Getting started not easy, couldn't have done it without YouTube. Once I got it going it was very ggod.

Date of experience: November 8, 2020

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