Review summary

HSBC UK Business Banking is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

The helpful advice from Nicholas j…

The helpful advice from Nicholas j osbourne and his understanding of what I required

C
David has been extremely helpful with…

David has been extremely helpful with answering questions and is very knowledgeable. He also calls to provide updates and explain relevant elements that might be specific for myself.

mr
Phenomenal customer service by Daniel Geoffrey COOMBS

Daniel Geoffrey COOMBS was Loan presentative for my business loan application and he finished my whole application very professionally and smoothly. He is massive assets for HSBC and need a prompt promotion or pay rise.

SG
Rafique Matunder

Polite, patient and helpful

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All reviews

100 total • Write a review

Showing 81 - 90 of 96 reviews
MA
5 out of 5 stars

I’m very happy with the service

I’m very happy with the service

Date of experience: June 29, 2025

JB
1 out of 5 stars

Very unresponsive

Very unresponsive - waited on telephone line for 25mins. Could nt solve my problem

Date of experience: June 28, 2025

MS
5 out of 5 stars

Transactions are very easy to excecute…

Transactions are very easy to excecute and very quick.

Date of experience: June 28, 2025

Mp
5 out of 5 stars

My overall experience with hsbc very good specially alpa jani she is very experienced and knowledgeable person she was help me to solve my bank problem recently

Hey recently I deal with alpa jani hsbc business manager she is very nice lady moreover her nature was very polite when we talk she help me to solve my account problem I appreciate her

Date of experience: June 27, 2025

A
5 out of 5 stars

Finding the right person to look after you

For the last 2 years roughly I have had the pleasure of having Emily Sutherland look after us. I originally spoke to her to open up a savings account for our existing shop business. I have since registed 4 more business and opened all of these with Emily as well as overdrafts on some and loans on others to develop the shops. I am reluctant to deal with anyone else so I really hope she will be back to looking after us when she returns from her up coming leave.

Date of experience: June 27, 2025

M
5 out of 5 stars

Very good 10

Very good very good

Date of experience: June 27, 2025

G

G&S

US

5 out of 5 stars

Friendly efficient attention.

My initial business contact at HSBC Olivia Gabrielle Mallard was very friendly but super efficient at understanding my enquiry. She competently dealt with my technical enquiry by taking details and quickly appreciating the direction I needed within the HSBC group. Olivia’s interaction has made my first foray into dealing with HSBC very pleasant. More of the same please.

Date of experience: June 27, 2025

MI
5 out of 5 stars

Very efficient

Very efficient

Date of experience: June 27, 2025

ch
5 out of 5 stars

Applied for a loan & Migration of business account.

Applied for a loan, got it and my account was "migrated". I would like to say, the agent who handled my call (Bhakti BHATT) was very helpful and kept me informed throughout. She even managed to get the loan drawn down before it was scheduled, very happy.

Date of experience: June 27, 2025

SJ
5 out of 5 stars

Ekta Lakhani was very helpful and…

Ekta Lakhani was very helpful and friendly. Thank you for your help.

Date of experience: June 27, 2025

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