Building Materials Nationwide
Reviews 1,000•
4.5
Construction & Manufacturing4.5
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.5
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
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Website
www.buildingmaterials.co.uk
All reviews
1,000 total • Write a review
Showing 611 - 620 of 996 reviews
j
john
US
Great service
This was the first time I’ve used Building Materials Nationwide. Ordering online was easy and straightforward. I also spoke with Bradley (the trade account manager) by email to add to my order, this was done without any bother. This is a very professional company and it is reassuring to find someone who can deliver on great service. Will definitely use them in the future.
Date of experience: February 27, 2023
AS
Placed my order today and it will be…
Placed my order today and it will be delivered by Wednesday that’s great service and I have been trying to find the large lintel everywhere and was quoted 7-10 days these guys are quick and professional, thanks guys your dug me out of a hole. Regards Build partnerships ltd
Date of experience: February 24, 2023
IS
Ian SIMPSON
US
Excellent Customer Service and Buying Experience
As a new customer, my latest order represented the second I had placed with Building Materials Nationwide in the last 2-weeks and I cannot fault the level of service received on both separate occasions - exceptional and totally faultless. After placing both orders online, I was immediately contacted by a representative to either arrange delivery or offer an alternative product. As a non-trade customer, but enthusiastic DIYer, I was amazed by the obvious and genuine desire to help and willingness to go the extra mile to ensure full customer satisfaction (quite a different and refreshing experience to that received from some Trade Counters of other suppliers). In respect of my last order, Bradley was a real star; after identifying the items ordered were not available in my Postcode, he took the trouble identify an alternative, keeping me fully in-the-loop throughout. In sum, I cannot fault the service I have received from Building Materials Nationwide so much so I would have absolutely no hesitation in recommending to family, friends and colleagues, they will certainly be my go-to supplier going forward.
Date of experience: February 22, 2023
NM
Perfect Product
Perfect Product Delivered on time Definately use again
Date of experience: February 22, 2023
M
Michael
US
Terrible delivery communication and fulfilment
This is my second order though this supplier and I am still awaiting details of delivery. The products were on a 2-3 working day delivery that’s now been and gone and I am none the wiser as to when my products will arrive. Communication on delivery is terrible. My first order I made I had to email to ask when things were coming and one item had been delivered before I got a response. Would advise to go elsewhere. Update 21/2 Building materials were delivered today but I wasn’t aware as I am not contactable via phone during my working hours. Luckily they were delivered without me needing to confirm it but completely agree customers need to know what their delivery date is to allow them to make arrangements for delivery. On that basis I have revised my star rating.
Date of experience: February 20, 2023
DF
Had a quite a few deliveries from these…
Had a quite a few deliveries from these guys over the years now. I have always found Mark, Matt and Kwende to be very efficient with great communication. On the rare times there has been a problem or mistake with a delivery, they have sorted it quickly and kept me informed on progress. Definitely recommended.
Date of experience: February 20, 2023
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