Building Materials Nationwide
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Excellent Customer Service and Buying Experience
As a new customer, my latest order represented the second I had placed with Building Materials Nationwide in the last 2-weeks and I cannot fault the level of service received on both separate occasions - exceptional and totally faultless. After placing both orders online, I was immediately contacted by a representative to either arrange delivery or offer an alternative product. As a non-trade customer, but enthusiastic DIYer, I was amazed by the obvious and genuine desire to help and willingness to go the extra mile to ensure full customer satisfaction (quite a different and refreshing experience to that received from some Trade Counters of other suppliers). In respect of my last order, Bradley was a real star; after identifying the items ordered were not available in my Postcode, he took the trouble identify an alternative, keeping me fully in-the-loop throughout. In sum, I cannot fault the service I have received from Building Materials Nationwide so much so I would have absolutely no hesitation in recommending to family, friends and colleagues, they will certainly be my go-to supplier going forward.