Boels Rental is a leading provider of equipment and tool rental services in the Benelux region and across Europe. With a diverse inventory of over 250,000 rental items, the company caters to a wide range of customers, including construction professionals, event organizers, and DIY enthusiasts. Boels specializes in offering high-quality machines and tools for various applications, ensuring that customers have the right equipment for their projects. The company operates more than 830 locations in 27 countries, making it convenient for clients to access rental solutions. Boels Rental is known for its reliable service, professional advice, and commitment to customer satisfaction. By focusing on well-maintained and certified equipment, Boels aims to facilitate successful project completions for its clientele, regardless of the challenges they face.
Boels Rental receives a predominantly negative reception from customers, with many expressing dissatisfaction regarding service and product quality. While some reviewers highlight friendly staff and positive experiences at specific locations, such as in Venlo and Emmeloord, these instances are overshadowed by numerous complaints.
Customers frequently report issues with damaged or defective equipment, long wait times for assistance, and unexpected fees, leading to feelings of frustration and disappointment. For example, a customer noted receiving incorrect invoices and another mentioned a broken chainsaw that disrupted their project. The overall sentiment reflects a significant number of negative experiences, indicating that Boels Rental struggles to meet customer expectations consistently.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 45 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
| Aug 24 | 2.3 | 3 |
| Sep 24 | 1.0 | 2 |
| Oct 24 | 4.0 | 1 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 1.2 | 5 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 45 most recent reviews.
“Fijne firma met top kwaliteit materiaal en machines”
“Tegelsnijder gehuurd bij Boels voor vloertegels”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 2.5 out of 5 (poor) | +4% | 45 |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 217 |
Bottom line: Boels Rental is #5 of 5 on overall rating in this group. On service, Line Marker Paint scores higher (5.0 vs 2.5).
45 reviews of Boels Rental. Filter by what matters to you.
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Boels Rental is a leading provider of equipment and tool rental services in the Benelux region and across Europe. With a diverse inventory of over 250,000 rental items, the company caters to a wide range of customers, including construction professionals, event organizers, and DIY enthusiasts. Boels specializes in offering high-quality machines and tools for various applications, ensuring that customers have the right equipment for their projects. The company operates more than 830 locations in 27 countries, making it convenient for clients to access rental solutions. Boels Rental is known for its reliable service, professional advice, and commitment to customer satisfaction. By focusing on well-maintained and certified equipment, Boels aims to facilitate successful project completions for its clientele, regardless of the challenges they face.
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