Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

999 total • Write a review

Showing 341 - 350 of 995 reviews
C
5 out of 5 stars

BJS delivery

Couldn’t fault it. Chose the day I wanted and given a 3-hour delivery slot 24-hours before the scheduled day. Delivered within the 3-hour window too. Excellent service, thank you BJS.

Date of experience: July 9, 2025

f
5 out of 5 stars

Communication was good and the delivery…

Communication was good and the delivery guys carried the items into my house, which was appreciated.

Date of experience: July 9, 2025

LM
5 out of 5 stars

Prompt delivery

Was kept informed throughout the process. The delivery team notified me when they were 30mins away. They were polite and efficient. A very good service.

Date of experience: July 9, 2025

H
5 out of 5 stars

Great service

Great service

Date of experience: July 9, 2025

B
5 out of 5 stars

Delivery time after ordering very quick…

Delivery time after ordering very quick within the days they indicated. They seemed to be very organised, giving the day of delivery and also contacted me on a Sunday evening to tell me the 3 hour window. They phoned 25 mins before arrival, and arrived in the middle of the 3 hour window time. My chairs were carried through by a pleasant and helpful chap who asked where I wanted the chairs. We are very pleased by our experience.

Date of experience: July 9, 2025

a

as

US

5 out of 5 stars

Nice people-clear time slot-thanks

Nice people-clear time slot-thanks

Date of experience: July 9, 2025

MS
5 out of 5 stars

did everything on time and as they said…

did everything on time and as they said it would happen

Date of experience: July 9, 2025

M
5 out of 5 stars

Delivered on time as ststrd

Delivered on time as ststrd

Date of experience: July 9, 2025

sr
5 out of 5 stars

Did exactly as I asked

Did exactly as I asked, notified me as to approximate time of delivery and arrived when he said, very prompt and polite manner, couldn't ask for more!

Date of experience: July 9, 2025

La
2 out of 5 stars

Efficient in as much as letting me know…

Efficient in as much as letting me know when the delivery would be made. The delivery timeslot offered was 7-10, which differed from Mattressman's hours of 8-6. The delivery men did not engage with me at all, they only spoke with my husband.

Date of experience: July 9, 2025

Previous1•••343536•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.