Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total β€’ Write a review

Showing 321 - 330 of 995 reviews
RM
1 out of 5 stars

I was expecting them to unwrap and put…

I was expecting them to unwrap and put the units where they were supposed to go

Date of experience: July 9, 2025

J
5 out of 5 stars

Helpful pleasant delivery guy

Helpful pleasant delivery guy . On time, a good service including communications from this company .

Date of experience: July 9, 2025

g
5 out of 5 stars

Very friendly team delivered our…

Very friendly team delivered our Echelon treadmill! Very happy with their service !

Date of experience: July 9, 2025

AB
1 out of 5 stars

Item was not delivered

Item was not delivered

Date of experience: July 9, 2025

DM
5 out of 5 stars

On time and friendly delivery guys

On time and friendly delivery guys

Date of experience: July 9, 2025

JH
5 out of 5 stars

Prompt delivery and efficient delivery…

Prompt delivery and efficient delivery team. Did a smooth exchange of an item ordered in error. Furniture also looks good quality.

Date of experience: July 9, 2025

AS
5 out of 5 stars

Fridge delivered in good cobditioat the…

Fridge delivered in good cobditioat the time advised

Date of experience: July 9, 2025

JM
5 out of 5 stars

Perfect

Communication was clear. Delivery was prompt (slightly before the original time slot) and the delivery team were courteous

Date of experience: July 9, 2025

FW
5 out of 5 stars

Pre-delivery call was greatly appreciated.

Our delivery guy telephoned a good 45 minutes before delivery to pre-warn us of his arrival, which was very much appreciated, especially as he'd been able to reach us earlier than expected. He carefully carried our new (& huge) television into our chosen room, negotiating steps up to the front door with care. A very efficient and courteous delivery.

Date of experience: July 9, 2025

FS
5 out of 5 stars

Outstanding service

I have never experienced such excellent service . The company kept me informed of delivery and were very professional. Sharanjit and Raman the delivery guys were very customer focused . If I was a business owner I would be using this company, I have never had a delivery company that gave such great service and I have had lots of experience with delivery companies.

Date of experience: July 9, 2025

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