Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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999 total β€’ Write a review

Showing 301 - 310 of 995 reviews
MG
5 out of 5 stars

Great delivery service fast and…

Great delivery service fast and professional! Definitely reccomend!

Date of experience: July 9, 2025

s
5 out of 5 stars

On time delivery!

The communication was accurate and the delivery was on time as stated, with the drivers being polite and friendly.

Date of experience: July 9, 2025

S
5 out of 5 stars

Delivered on time

Delivered on time. Pleasant and friendly delivery men

Date of experience: July 9, 2025

GT
3 out of 5 stars

I have had deliveries from BJS Home…

I have had deliveries from BJS Home Delivery many times, usually with large items, and have been very happy with the outcome, but was disappointed with the recent delivery of a large pouffe, "not particularly heavy", but was left at the door, without asking if it was needed carried upstairs to a particular room. My husband is 79, has mobility issues, and found it very awkward and slightly stressful carrying it upstairs. It is our opinion that the delivery driver should have seen the situation, and offered to carry it upstairs for him.

Date of experience: July 9, 2025

mc
5 out of 5 stars

Very efficient

Very efficient. Polite and helpful. Thank you

Date of experience: July 9, 2025

Ma
4 out of 5 stars

Item was delivered no problem but i…

Item was delivered no problem but i thought the delivery boys would remove and dispose of packaging

Date of experience: July 9, 2025

HG
5 out of 5 stars

Would definitely recommend!

Quick delivery, the guys who delivered it were very nice, the bed is very straight forward to build, feels sturdy, and best of all one of the cheapest high quality ottoman beds out there !

Date of experience: July 9, 2025

RS
5 out of 5 stars

Excellent customer service.

The delivery team were absolutely excellent and overcame the problem of a narrow staircase and got the heavy wardrobe upstairs to the bedroom, with no damage to item or house. Thank you so much for an excellent service.

Date of experience: July 9, 2025

cp
5 out of 5 stars

On time efficient delivered with care

On time efficient delivered with care

Date of experience: July 9, 2025

Pb
5 out of 5 stars

The delivery was great and earlier than…

The delivery was great and earlier than expected and did receive a phone call beforehand

Date of experience: July 9, 2025

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