Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total • Write a review

Showing 291 - 300 of 995 reviews
SC
5 out of 5 stars

Table & 4 chair online order

I was given a 3 hour time slot the previous evening, and early on in the day the driver called me to say he wouldn't be long, and they duly arrived within the time. The boxes were taken to the room of my choice, and the two men were pleasant & courteous.

Date of experience: July 9, 2025

BS
1 out of 5 stars

Bad Delivery Experience

Broke our bannister and refused to take it to our bedroom so we had to do this ourselves. Clearly would fit up the stairs as I could lift with my boyfriend even though it wasn’t our job. If we hadn’t have tried, we would’ve had to send it back. Awful delivery service and very frustrating having to fix the bannister as well as lift this unexpectedly.

Date of experience: July 9, 2025

n

no

US

5 out of 5 stars

Arrived on time

Arrived on time. Excellent quality. Easy to assemble.

Date of experience: July 9, 2025

GW
5 out of 5 stars

Delivered within timeframe

Delivered within timeframe, phoned ahead to notify me, polite, professional, brought mattress up to my room of choice without issue.

Date of experience: July 9, 2025

AD
5 out of 5 stars

Good service

Good service, happy, not opened packaging yet, but hope all pieces are un damaged👍

Date of experience: July 9, 2025

S
5 out of 5 stars

Good service

Good service. The bed is very strong, comfortable and beautiful . Highly recommended

Date of experience: July 9, 2025

K

Kay

US

5 out of 5 stars

Good service

Good service. I was provided with a 3-hour delivery time-frame with a call 40 minutes before arrival to the house. The delivery staff were polite and helpful.

Date of experience: July 9, 2025

I
5 out of 5 stars

Brilliant service

Brilliant service, wouldn't hesitate to use again. Received a 3 hour window for delivery, a call 30/40 minutes before arrival and two very polite gentlemen arrived who were happy to help carry the furniture.

Date of experience: July 9, 2025

N
5 out of 5 stars

Love the bed (ascot ottoman kingsize)…

Love the bed (ascot ottoman kingsize) and side tables for my 15 year old daughter. The deliver drivers were very professional and took the boxes to our room of choice. Communicated before they arrived to make sure we were in. WSM038 LALIT. WD038 ALEX. Thank you so much. BJS trust pilot.

Date of experience: July 9, 2025

RL
5 out of 5 stars

Plenty of advice regarding delivery…

Plenty of advice regarding delivery time, which they met perfectly. A couple of pleasant guys providing the service.

Date of experience: July 9, 2025

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