Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total • Write a review

Showing 191 - 200 of 995 reviews
c
5 out of 5 stars

Dusk kept me well informed from start…

Dusk kept me well informed from start to delivery with a time slot. They even delivered before the time arranged and were respectful.

Date of experience: July 10, 2025

c
5 out of 5 stars

Called on time

Called on time, delivered on time and helped move the box on a really hot morning Nice polite guys

Date of experience: July 10, 2025

R
5 out of 5 stars

Two very helpful gentlemen

Two very helpful, polite men deliver a very heavy sideboard. They had traveled about 300 miles yet they were very helpful and nothing was too much trouble. Our sideboard was in perfect condition and they even took the packaging with them. 10/10 for BJS

Date of experience: July 10, 2025

CP
5 out of 5 stars

Team 075 Brilliant !

Team075 Were great , arrived on time, phoned before arrival . Unpacked my item removed packaging . Very polite and careful in my property . Thankyou team 075

Date of experience: July 10, 2025

KC
5 out of 5 stars

Really easy and on time

Really easy and on time. I liked that they gave a 3 hour window the day before and then on the day, called 30 minutes before they were due to arrive.

Date of experience: July 10, 2025

J
5 out of 5 stars

I was kept well informed about the time…

I was kept well informed about the time and date of my delivery. The delivery men arrived exactly at the pre arranged time and delivered the furniture carefully. Thank you.

Date of experience: July 10, 2025

S
5 out of 5 stars

Good correspondence for delivery date…

Good correspondence for delivery date and times. Bed arrived in good condition. Friendly guys brought items into my property. Good service.

Date of experience: July 10, 2025

WH
5 out of 5 stars

Very prompt, friendly and helpful delivery guys…

Very friendly and helpful delivery guys A+++. Could not fault them. Perfect timing. Delivery estimated for 16.00 to 19.00 and actually delivered at 16.15, so could not ask for any better. Only one area where the service update process may be improved. Some carriers provide a “live update” as to where the delivery van is and what number you are in the delivery schedule. The advantage to the carrier is that because of the ability to closely anticipate the time of arrival, the customer can arrange to be present outside to ensure the delivery can go 100% without a hitch.

Date of experience: July 10, 2025

C
5 out of 5 stars

Fantastic Service

Good range of products on a well laid out website. Found something we liked and ordered with ease. Quality was very good. What followed cemented the good experience. Clear commmunications keeping us up-to-date with order progress. Delivery was brilliant! Received message giving three hour window early on the day. Later received a call from the delivery team giving me half an hour to pop home from work to receive the goods. On arrival, the delivery team were excellent. Very careful, helpful and polite. Couldn't have expected any better. Top marks!

Date of experience: July 10, 2025

MN
5 out of 5 stars

Both delivery guy's were very…

Both delivery guy's were very professional and polite. I will recommend the service going forward.

Date of experience: July 10, 2025

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