Tania has been very helpful
Tania has been very helpful, always responded promptly. It was my 2nd time buying tickets from BestPrice Travel through Tania. She always been very polite and provided best service. Asif

Best Price Travel is an online travel agency based in Australia, specializing in searching and comparing cheap flights, airline tickets, and travel deals. The platform allows customers to explore a wide range of options for flights to various worldwide destinations, including return trips, one-way journeys, and multi-city itineraries. Users can easily find competitive prices and book their travel arrangements through a user-friendly interface. The company's target market includes travelers looking for affordable flight options and travel packages, whether for leisure or business purposes. Best Price Travel caters to a diverse clientele, allowing users to filter searches by passenger age categories, such as adults, youth, children, and infants, to accommodate families and groups. By offering a comprehensive selection of airlines and travel extras, Best Price Travel aims to meet the needs of budget-conscious consumers seeking value in their travel experiences.
Best Price Travel receives a mixed reception from customers, with a notable divide in experiences. Many reviewers praise the company for its excellent customer service, highlighting staff members like Steve and John for their helpfulness and efficiency in booking flights at competitive prices.
Positive experiences often mention the responsiveness and support provided throughout the travel planning process. However, a significant number of complaints focus on issues with ticket bookings and refunds, with several customers alleging that the company engages in deceptive practices. Reports of canceled flights and difficulties in obtaining refunds contribute to a sense of frustration among dissatisfied consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 327 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.3 | 3 |
| Oct 24 | 2.0 | 8 |
| Nov 24 | 3.4 | 5 |
| Dec 24 | 1.8 | 6 |
| Jan 25 | 3.4 | 15 |
| Feb 25 | 3.2 | 9 |
| Mar 25 | 3.9 | 30 |
| Apr 25 | 4.4 | 13 |
| May 25 | 3.6 | 19 |
| Jun 25 | 3.8 | 26 |
| Jul 25 | 3.1 | 17 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 327 most recent reviews.
“Great customer service and knowledgeable staff”
“I booked a flight through Best Price Travel”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 4.0 out of 5 (good) | 2.9 out of 5 (fair) | 3.3 out of 5 (fair) | +32% | 327 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Best Price Travel is #5 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 2.9).
327 reviews of Best Price Travel. Filter by what matters to you.
Tania has been very helpful, always responded promptly. It was my 2nd time buying tickets from BestPrice Travel through Tania. She always been very polite and provided best service. Asif
Amazing experience. Tania's response was quick and she catered to all the needs we had for the travel. Will use their services again without a doubt.
Good booking experience Best Price Travel is really the best Price I have found for my ticket on the web site. Looks like Tania is singly running the show, but she is doing it exceptionally well. I recommend them for your next travel booking
I was booking flight for my relative on web with Best Price Travel . After booking I made the payment but the email didn’t come even after receiving the mgs that payment has been successful. After few minutes one of the consultants Tania called in and every thing went well. She regularly kept in touch as there was some email issue. She also helped to change the title for the name. She has excellent customer serving skills and has been very professional. Highly recommend specially if you are booking at last minute and want to save money !!!
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Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 39% are 1–2★.
I was trying to book flight tickets for me and my family through the site but it didn't go through well initially. After a few minute a friendly customer staff (TANIA) called back and she found a suitable flight and fare for us. We booked the ticket through her. After the first booking, I contacted her few times for seat selection, transit accommodation etc. She responded back through email or phone giving updates and soon as a message is left. I must say that the level of customer service received was exceptionally good. TANIA was very patience and helpful.
This was a wonderful experience with this travel agency they provided great customer service and helpful staff they have best deals and cheap air fair. Highly recommend to all
I was first afraid to book my ticket through this site, because it had a lower price than other websites. But I got the risk and booked the ticket with shown price.They got about 3-4 hours to send my E tickets. But during this time I contacted them two times and they answered me very friendly and supportively. I recommended them and I'll choose this site book my future flights as well!!
I got a conversation with Tania and found she is good and helpful....
Tania is really helpful in crucial situation. I had a different situation and she offered me a decent deal. Thanks all to you Tania. Keep up the good work.
I had a really good services by your customers care department specially the girl name Tania she is really good she listen very properly and made a good fair ticket for me she is doing her job really well due to that girl I will definitely go further with your team now I am sure that I will always go with your company to book my tickets and also suggest some others too for your company just due to your best customers service which is give by Tania I am really thankful for that girl
Thankyou to Sam for excellent customer service
Very prompt correspondence, cheapest prices and overall fantastic service by Best Price Travel. Chris was especially helpful, polite and came across as very experienced consultant. This was my first time booking with this agency and I certainly will use their services again. Highly recommended!!
I made a booking through them.they are highly professional, genuine and very good customer service And Great online platform to book flights tickets at better price, highly recommend...👍🏻👍🏻
Best Price was the most competitive agent per Skyscanner with a local phone number to call (2nd on the list after an agent with apparently only email contact). They attempted to match original price after adjusting one leg of journey and whilst it changed a bit due to airport taxes it was still more competitive than any others available. Best Price agent Michael was surprisingly responsive, calling many times through the booking process (8 people flights) to ensure it was completed on the day of the booking. Would consider them for future bookings, particularly with multi-leg changes to a competitively priced simple return airfare.
It was gud experience though with best price travel:) They are very cooperative .
Spoke with Daniel over the phone, he assisted me in booking the flight i want for a great price. He followed up couple of times insuring everythings correct. Payment method was a bit different but he assured me its all ok & i trusted him on that. Overall great service thanks Daniel. WIll book again.
I made a booking through them.they are highly professional, genuine and very good customer service
Best Price Travel is an online travel agency based in Australia, specializing in searching and comparing cheap flights, airline tickets, and travel deals. The platform allows customers to explore a wide range of options for flights to various worldwide destinations, including return trips, one-way journeys, and multi-city itineraries. Users can easily find competitive prices and book their travel arrangements through a user-friendly interface. The company's target market includes travelers looking for affordable flight options and travel packages, whether for leisure or business purposes. Best Price Travel caters to a diverse clientele, allowing users to filter searches by passenger age categories, such as adults, youth, children, and infants, to accommodate families and groups. By offering a comprehensive selection of airlines and travel extras, Best Price Travel aims to meet the needs of budget-conscious consumers seeking value in their travel experiences.
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