berls.com

Knowledgeable and helpful. Quick delivery.

Fast shipping, good price, helpful people!

All was good. Repair completed

Great pricing, clear communication on back orders, and on-time delivery. Will definitely buy from RR Direct again.

Customer service was great and my ordered shipped quickly

Product looks great, and arrived as expected for a great price. It isn't installed yet, but everything appears to be in order. I deducted one star because of how many disclaimers, terms, and conditions I had to agree to before I was allowed to place the order. Had I experienced any issues with this order, I'm not confident that restroomdirect would have stood by me, and this 4 star rating could have plummeted much lower. Predictably, this gives me a bit of anxiety since my item hasn't been installed yet, and I haven't been able to confirm that it works. Policies like "Restroom Direct will not take responsibility for shipping damage that has not been reported in writing before the driver has left" are positively medieval. It's 2021, and anyone who has ever ordered anything online knows that delivery drivers literally never stand around and wait while you open all your boxes and inspect the product for damage. That's just not the way it works. My package was left on my front porch, leaving me no opportunity whatsoever to comply with this policy.

Great service!... Quick response!

quick service & delivery! Thank You

Great service and quick response time!

Great prices and an excellent team to work with.

The 1st order came in as promised with a hick-up from FED EX. This order was promised within 3 days and it has taken over a week thus far and have not heard or seen any evidence that the water bottle fillers are going to be delivered. The water bottle fillers were ordered 10th of August and according to the Fed Ex tracker shows that they should be delivered by the 19th.

I order 4 water fountains and they got here fast! They made the transaction flow smoothly

Great company

Other web sites didn't have what I needed or were way more expensive Great price - quick and free shipping Thanks

Great Customer service and very fast delivery.

Came in a timely manner and quality was good.

The product was excellent, exactly what we were expecting and delivery was in under 24h!

Arrived quick, no drama

RestroomDirect has excellent customer service. I had a problem with the address when I submitted the order (auto fill error). They were quick to make the correction when I emailed them. When I got the order there was a problem with the number of items ordered. I was in contact with a number of people in sales and they were all curtious, professional and helpful in solving problems quickly. Great team.

Received the filter quickly and was able to replace the old one and get the water fountain back in service