Beacon Medical Group is a healthcare provider that offers a range of online services designed to enhance patient access to medical care. Their platform includes tools such as RapidHealth, PATCHS, and Accurx, which allow patients to submit medical and administrative requests, access self-care information, and manage appointments without the need for in-person visits. The organization prioritizes convenience and efficiency, providing various online consultation options to address non-urgent medical queries. Targeting patients seeking accessible healthcare solutions, Beacon Medical Group serves individuals looking to manage their health needs effectively through digital channels. By leveraging technology, the company aims to streamline the patient experience while ensuring high-quality and safe healthcare services. Visitors to their website can find comprehensive information on their offerings, including how to register as a new patient and utilize their online booking tools.
Beacon Medical Group faces significant criticism from consumers, with a staggering 88% of reviews rating it poorly. Many reviewers express frustration over the difficulty in securing appointments, with comments highlighting long wait times and ineffective communication.
A common theme is the inability to receive timely medical care, with some patients reporting denial of essential treatments. However, there are positive remarks about the staff, particularly in the Radiology department, where individuals describe the team as supportive and exceptional. A few customers also commend the overall care received when appointments are managed effectively. Despite these isolated positive experiences, the overwhelming sentiment reflects dissatisfaction with service quality and accessibility. Overall, Beacon Medical Group struggles to meet patient expectations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.5 | 32 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 2 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 32 most recent reviews.
“I waited 10 days to be contacted via phone after filling out an e-consult for my daughter”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Booking | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.5 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 32 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Beacon Medical Group is #5 of 5 on overall rating in this group. On quality, Rula scores higher (5.0 vs 1.0).
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Beacon Medical Group is a healthcare provider that offers a range of online services designed to enhance patient access to medical care. Their platform includes tools such as RapidHealth, PATCHS, and Accurx, which allow patients to submit medical and administrative requests, access self-care information, and manage appointments without the need for in-person visits. The organization prioritizes convenience and efficiency, providing various online consultation options to address non-urgent medical queries. Targeting patients seeking accessible healthcare solutions, Beacon Medical Group serves individuals looking to manage their health needs effectively through digital channels. By leveraging technology, the company aims to streamline the patient experience while ensuring high-quality and safe healthcare services. Visitors to their website can find comprehensive information on their offerings, including how to register as a new patient and utilize their online booking tools.
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