
Banner Health is a comprehensive healthcare organization that operates across several states, including Arizona, Colorado, Wyoming, Nebraska, Nevada, and California. The company provides a wide range of medical services designed to meet the needs of individuals and families, from urgent care and advanced imaging to maternity services and hospice care. Banner Health aims to simplify healthcare access through online appointment scheduling, telehealth services, and a network of conveniently located facilities. Targeting patients seeking quality care, Banner Health emphasizes safe and efficient healthcare solutions. Their offerings include surgery centers for outpatient procedures, home care services for recovery, and 24/7 emergency care. By integrating innovative technology and expert medical teams, the company strives to deliver precise diagnostics and effective treatment options, ensuring that patients receive the support they need throughout their healthcare journey.
Reviewers frequently report negative experiences with Banner Health, citing customer pain points more often than praise. Common complaints include care, banner, only, people.
A smaller set of reviewers mention positives such as banner, experience, hannah, went. Overall sentiment is predominantly negative based on 13 reviews and an average rating of 2.1 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 13 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 3.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 2.3 | 3 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 13 most recent reviews.
“Dreadful They have breached customer confidentiality by sending me personal medical details of one of their customers”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 2.1 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | — | 13 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 |
Bottom line: Banner Health is #5 of 5 on overall rating in this group. On service, Phoenix Health Tourism Consulting Services Inc. scores higher (5.0 vs 3.0).
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Banner Health is a comprehensive healthcare organization that operates across several states, including Arizona, Colorado, Wyoming, Nebraska, Nevada, and California. The company provides a wide range of medical services designed to meet the needs of individuals and families, from urgent care and advanced imaging to maternity services and hospice care. Banner Health aims to simplify healthcare access through online appointment scheduling, telehealth services, and a network of conveniently located facilities. Targeting patients seeking quality care, Banner Health emphasizes safe and efficient healthcare solutions. Their offerings include surgery centers for outpatient procedures, home care services for recovery, and 24/7 emergency care. By integrating innovative technology and expert medical teams, the company strives to deliver precise diagnostics and effective treatment options, ensuring that patients receive the support they need throughout their healthcare journey.
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