Review summary

AXA UK Car and Home is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

N
Simplicity, Simple

Simplicity & ease of going through your details,very good

RW
Great company for car insurance

Great company for car insurance, great price for full cover, very happy with how quickly they got back to me and signed me up, highly recommend this company many thanks.

E
I have my moter insurance with you and…

I have my moter insurance with you and asked for a quote for home contents i you very impressed by the quick quote and happy with the price.

Easy to deal with and a good price

Easy to deal with and a good price

Company details

Information provided by various external sources

No description available yet.

Contact info

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All reviews

1,000 total • Write a review

Showing 811 - 820 of 996 reviews
JV
1 out of 5 stars

I think it is very sad that I had to…

I think it is very sad that I had to pay £75 for an address change given this current economical climate. I think that this insurance has not been helpful when it came to repairs or car rentals. I think customer service could be better.

Date of experience: May 16, 2025

P
5 out of 5 stars

Very good I am very happy to have you…

Very good I am very happy to have you as insurance, thank you very much

Date of experience: May 16, 2025

GN
5 out of 5 stars

excellent service and communication…

excellent service and communication very helpful when i phoned up

Date of experience: May 16, 2025

dm
5 out of 5 stars

Good price and easy to set up on line…

Good price and easy to set up on line if price stays good next year I will stay as some times you get good price to start with then once you joined following year it jumps up I now shop about price is everything.

Date of experience: May 16, 2025

SH
5 out of 5 stars

Changing car details

Axa made it really easy to update my details online when changing my car.

Date of experience: May 16, 2025

MG
4 out of 5 stars

Very patient

Your operative was very patient while we tried to solve password problem. I followed AXA instruction re setting up password but it appears your AI does not like some of the "characters" you can use, so update them so people can use what characters they want, must be straight forward as MOST are on all keyboards on appliances. Query: human read this or AI, always wondered, never get feed back

Date of experience: May 16, 2025

MW
5 out of 5 stars

Quick and easy

Quick and easy

Date of experience: May 16, 2025

MD
5 out of 5 stars

Getting my car insurance was easy and…

Getting my car insurance was easy and uncomplicated..and at a decent price..what's not to like..

Date of experience: May 16, 2025

CB
4 out of 5 stars

My experience was online

My experience was online which I must say,was not bad, but personally I prefer to speak with someone.However, I cannot give any more information,as my policy does not start until next month.

Date of experience: May 16, 2025

MM
5 out of 5 stars

Done on line with friend and Had no…

Done on line with friend and Had no problems excellent service

Date of experience: May 16, 2025

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