Simplicity, Simple
Simplicity & ease of going through your details,very good
4.6
Excellent
1,000 reviews
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Review summary
AXA UK Car and Home is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Great company for car insurance
Great company for car insurance, great price for full cover, very happy with how quickly they got back to me and signed me up, highly recommend this company many thanks.
I have my moter insurance with you and…
I have my moter insurance with you and asked for a quote for home contents i you very impressed by the quick quote and happy with the price.
Easy to deal with and a good price
Easy to deal with and a good price
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.axa.co.uk
All reviews
1,000 total • Write a review
Showing 801 - 810 of 996 reviews
RB
Empathetic service by a human being.
Empathetic service by a human being.
Date of experience: May 16, 2025
C
Chris
US
Rear ended over 3 months ago and car still getting fixed
I was rear ended while parked and my car was booked in with a poor reviewed repair company that took over 4 weeks to book in and tried to give me a manual courtesy car when I have an automatic and my wife can only drive an automatic. I complained to axa and they said that’s not their problem and can’t change garage. Blover another month until the garage had got an automatic in and my cars been away 2 weeks to get a rear bumper replaced with a completion date yesterday but no phone call. I had to phone the garage to be put on hold for 10 minutes to tell me it’s not going to be till Wednesday now as they have made a mess of the paint job and the best thing the company who took my car have taken it to another garage to do the work an absolute disgrace for a company as big as AXA to deal with repairs like this. My car got crashed into over 3 months ago and still not fixed yet but it’s not AXAs problem they choose and that’s it just deal with it.
Date of experience: May 16, 2025
B2
Good price on car insurance this year
Good price on car insurance this year. Saved about £200. Will now have to wait to see what happens next year.
Date of experience: May 16, 2025
MJ
Everything was explained clearly and…
Everything was explained clearly and professionally. Thank you
Date of experience: May 16, 2025
M
Michael
US
Needed to a a previous claim to my…
Needed to a a previous claim to my recent policy as didn't realise it was less than 5 years tried to follow instructions how to do this didn't work so had to phone was very angry that was charged over £17 for this service plus add fee which I am not complaining about as it was my error
Date of experience: May 16, 2025
JF
I always want to speak to a real person…
I always want to speak to a real person this was not possible I am getting really angry with a lot of companies that only deal online and not with their customers
Date of experience: May 16, 2025
AF
I had an issue
I had an issue, activating my account online with help from their service desk issues were resolved very quickly.
Date of experience: May 16, 2025
FB
polite and efficient
great customer service, thank you.
Date of experience: May 16, 2025
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