Aura Fragrance receives a mixed reception from its customers, with a significant number expressing dissatisfaction. While some reviewers appreciate the good shipping speed and the quality of the fragrances, many others report serious issues with their orders. Common complaints include receiving the wrong products, poor customer service, and inadequate packaging that leads to damaged items. Customers describe experiences of receiving watered-down fragrances and being charged for return shipping on incorrect orders. Despite a few positive mentions of good prices and helpful staff, the overwhelming sentiment reflects frustration and disappointment. Overall, Aura Fragrance struggles to meet customer expectations, leading to a predominantly negative impression.
Over a year ago
I know over 10 discounters and this is by far the best, super affordable perfumes, fast shipping, and the best 100% legit, never have a problem with them
9 months ago
Ordered a Bond 9 NY signature 15 ml bottle and received a water down version mixed with Oil..I was asked to pay for return shipping until disputed it. Please go to Twisted lily or Lucky scent for auth... See more
9 months ago
I ordered perfume in April of 2025.... never received it. No one in customer service ever responded. Hard to believe the reviews that gave 5 stars.... no perfume... no refund.... 😡
I order a Creed Absolu parfumes from Aura Fragrance in december and not arrived my parcel.i try to contact them but didn't answer to phones or emails. D ont order from this company because you just lose your money. Poor company
Order and “new bottle of Creed Aventus Absolu and the seal of the side was open and the perfume was used . Very bad services and don’t recommend to buy from this site .
I just received my Creed Aventus 3.3oz Tester Bottle !! Great Experience! The smell is Amazing and Strong!
I purchased a Baccarat Rouge 540 from here as advised from a friend who also had previously buy from them. I sprayed twice and no smells whatsoever. This is a complete fake bottle. I own a bottle from Bloomingdales and thought it would be a great price with the discount they had going on. Big mistake! I’m going to lose money over this attempt. Don’t buy expensive perfume from them. If they were true to their advertisement, customer service should have done a better job at convincing me to exchange or allow them to replace the bottle but of course not. They know what they are selling.
Found out about this store through a group of fragrance lovers. I can only speak for the perfume I received. Bought Burberry Touch and Ariana Grande REM from them and the items arrived in perfect condition, with those plastic wrap and tight boxes and all. The bottles and the content liquid seem very authentic to me, and they last moderately long as well. I will buy from them again.
I wanted to believe this wasn't too good to be true. Spent 260 on a Creed Aventus bottle that was so blatantly fake it was appalling. If you're trying to rationalize a purchase, don't. If you think it's still worth a chance, it isn't. Please don't make the same mistake. - Michael, Brooklyn NYC
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Aura Fragrance is a retailer specializing in authentic designer perfumes, offering a wide selection at competitive wholesale prices. With over 20 years of experience in the fragrance industry, the company caters to both men and women, providing well-known brands such as Versace, Calvin Klein, Dior, Burberry, YSL, Dolce & Gabbana, and Paco Rabanne. Customers can shop online at www.aurafragrance.com or visit the company's physical location in Houston, Texas. Aura Fragrance aims to deliver quality products while ensuring affordability, making it a go-to destination for fragrance enthusiasts seeking genuine perfumes at discount rates. The platform focuses on providing a seamless shopping experience for individuals looking to purchase reputable scents at lower prices.
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