CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

 

© 2026 TrustNew, Inc. All rights reserved.

SitemapAccessibility
HomeAura Fragrance Reviews
Aura Fragrance logo

Aura Fragrance Reviews

2.383720930232558 out of 5 stars
2.383720930232558 out of 5 stars
2.4
|Poor|86 reviews

Last reviewed 5 months ago

TrustScore

2.4
2.383720930232558 out of 5 stars
Poor
5 out of 5 stars
25
4 out of 5 stars
3
3 out of 5 stars
4
2 out of 5 stars
2
1 out of 5 stars
52
86 reviews in total

Review summary

Aura Fragrance receives a mixed reception from its customers, with a significant number expressing dissatisfaction. While some reviewers appreciate the good shipping speed and the quality of the fragrances, many others report serious issues with their orders. Common complaints include receiving the wrong products, poor customer service, and inadequate packaging that leads to damaged items. Customers describe experiences of receiving watered-down fragrances and being charged for return shipping on incorrect orders. Despite a few positive mentions of good prices and helpful staff, the overwhelming sentiment reflects frustration and disappointment. Overall, Aura Fragrance struggles to meet customer expectations, leading to a predominantly negative impression.

✨
Based on reviews, created with AI

See what reviewers are saying

Jazzy J
Jazzy JFeatured

Over a year ago

1 out of 5 stars

Fake perfume fragrances

Fake perfume fragrances . I went to store I brought samples of the real perfume and their perfume are definitely knock offs. Not worth the cheap price when you can just add another $60/100 to get from... See more

Sergio Villagran
Sergio VillagranFeatured

Over a year ago

5 out of 5 stars

Best discounter hands down

I know over 10 discounters and this is by far the best, super affordable perfumes, fast shipping, and the best 100% legit, never have a problem with them

Barbie Jaconetta
Barbie JaconettaFeatured

9 months ago

1 out of 5 stars

Ordered a Bond 9 NY signature 15 ml…

Ordered a Bond 9 NY signature 15 ml bottle and received a water down version mixed with Oil..I was asked to pay for return shipping until disputed it. Please go to Twisted lily or Lucky scent for auth... See more

Jennifer Ehrenspeck Hepker
Jennifer Ehrenspeck HepkerFeatured

9 months ago

1 out of 5 stars

I ordered perfume in April of 2025...

I ordered perfume in April of 2025.... never received it. No one in customer service ever responded. Hard to believe the reviews that gave 5 stars.... no perfume... no refund.... 😡

Filter by rating:
Barbie Jaconetta
Barbie Jaconetta
1 reviews•Contributor
9 months ago
1 out of 5 stars

Ordered a Bond 9 NY signature 15 ml…

Ordered a Bond 9 NY signature 15 ml bottle and received a water down version mixed with Oil..I was asked to pay for return shipping until disputed it. Please go to Twisted lily or Lucky scent for authentic samples! Never again … this is why their prices are low 👍🏼😏

Helpful?
Sergio Villagran
Sergio Villagran
1 reviews•Contributor
about 1 year ago
5 out of 5 stars

Best discounter hands down

I know over 10 discounters and this is by far the best, super affordable perfumes, fast shipping, and the best 100% legit, never have a problem with them

Helpful?
Matthew
Matthew
1 reviews•Contributor
10 months ago
1 out of 5 stars

The worst customer service I have ever…

The worst customer service I have ever experienced, was very rude during the whole process, will never purchase from here again, do not recommend.

Helpful?
Jazzy J
Jazzy J
1 reviews•Contributor
about 1 year ago
1 out of 5 stars

Fake perfume fragrances

Fake perfume fragrances . I went to store I brought samples of the real perfume and their perfume are definitely knock offs. Not worth the cheap price when you can just add another $60/100 to get from the original seller . I would not buy creed , Xerjoff here at all just get the real deal

Helpful?
Neil Cumberland
Neil Cumberland
1 reviews•Contributor
10 months ago
1 out of 5 stars

Smell nice but that is it! Terrible company

Smell nice for a short while but that is it! Despite clicking on the one time purchase I am tied in a subscription. Emailed five times, tried calling with no response. Now having to dispute this with my bank to stop the payments. Stay clear from this company!

Helpful?
Randi Landry
Randi Landry
1 reviews•Contributor
10 months ago
5 out of 5 stars

Happy Customer

Ordered a men’s perfume a couple of days ago from AuraFragrance and it came today. Talk about fast service. The perfume was delivered in perfect condition. Wrapped up nicely in a box and was the real deal, not fake. It was also a very reasonable price. This was my first purchase with this company and I will absolutely be purchasing from them again. Randi Landry

Helpful?
Fabiola Martinez
Fabiola Martinez
1 reviews•Contributor
over 1 year ago
1 out of 5 stars

Placed my order in December and barley…

Placed my order in December and barley received it today February 10 mind you it stated the date for delivery was December 20! Late Christmas gift !

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
J.I.
J.I.
1 reviews•Contributor
about 1 year ago
5 out of 5 stars

A very positive first experience with Aura

First let me say that my entire experience with Aura was excellent. The order process was easy, processing was quick, the price was the best out there with free shipping to boot. I verified my order with customer service via phone ( it did take a few tries to get through, but I did.) Shipping was fast for USPS. And, The product was 100% authentic. Xerjoff Uden. The reason I put all that first is (from my experience), I can not understand all the negative comments. I almost didn't order due to that but I kept digging on blogs and found many positive comments. I'll admit I was leary as I usually use the more common well known discounters. The price at Aura was too good to be true...but it was true and beat others by 20.00 or more. I would order from Aura again and recommend them.

Helpful?
Dave
Dave
1 reviews•Contributor
7 months ago
1 out of 5 stars

Disgusting customer service

Disgusting customer service, and the Roja fragrance I got from them was clearly watered down.

Helpful?
Chris Hamsworth
Chris Hamsworth
1 reviews•Contributor
6 months ago
5 out of 5 stars

Good experience

I had a good experience going into their store, and I was very happy with their service and product expertise. I picked up a couple fragrances, and all of them smell good, and I believe they are authentic. I would use them again 100%.

Helpful?
Stanley Williams
Stanley Williams
1 reviews•Contributor
over 1 year ago
1 out of 5 stars

Aura to be unprofessional and unprincipled in business practices

I purchase fragrance like Xerjoff Louis XV 1722 at its entry cost point which was not on backorder on my invoice, their website, or email. The price of the Louis XV 1722 was steadily climbing. I emailed Aura Fragrance approximately 10 business days later about the receiving 3 of the 4 items which Xerjoff Louis XV 1722 was not in the delivery. What I discover, Aura unknowingly to me automatically reimbursed me and place "OUT OF SALE" on this item. Never apologizing for not being able to deliver or will attempt to get a Xerjoff Louis XV 1722 at a later date. I spent over $1,600 with Aura, but will never cross their site again to do business. I find Aura to be unprofessional and unprincipled in business practices.

Helpful?
Atlanta
Atlanta
1 reviews•Contributor
about 1 year ago
1 out of 5 stars

I order a scent feb28 and until now I…

I order a scent feb28 and uptil now I still have not received my package even tho I was charged for shipping… don’t waste ur money shopping with them , the will leave u under the bus and disappear with ur money

Helpful?
Betty Smith
Betty Smith
1 reviews•Contributor
6 months ago
1 out of 5 stars

Wrong product sent and terrible…

Wrong product sent and terrible customer service. I ordered Estee Lauder Pleasures from the website with a picture of what I have used for years - a small glass bottle with a spray top in a pink box. Description on the website was Estee Lauder Pleasures 15 ml travel spray with a picture of the glass bottle in the pink box. I received a purple metal canister with a spray. I called 2 times and got hung up on both times after I was trying to tell them the problem and they kept arguing that it was what I ordered. I told them I was looking at their confirmation email and it showed a small glass bottle in the pink box which was not what I received. Not sure how they are getting away with fraudulent advertising.

Helpful?
Betty Smith
Betty Smith
1 reviews•New Reviewer
6 months ago
1 out of 5 stars

Wrong product sent and terrible…

Wrong product sent and terrible customer service. I ordered Estee Lauder Pleasures from the website with a picture of what I have used for years - a small glass bottle with a spray top in a pink box. Description on the website was Estee Lauder Pleasures 15 ml travel spray with a picture of the glass bottle in the pink box. I received a purple metal canister with a spray. I called 2 times and got hung up on both times after I was trying to tell them the problem and they kept arguing that it was what I ordered. I told them I was looking at their confirmation email and it showed a small glass bottle in the pink box which was not what I received. Not sure how they are getting away with fraudulent advertising.

Helpful?
Dave
Dave
1 reviews•New Reviewer
7 months ago
1 out of 5 stars

Disgusting customer service

Disgusting customer service, and the Roja fragrance I got from them was clearly watered down.

Helpful?
George Mills
George Mills
1 reviews•New Reviewer
8 months ago
1 out of 5 stars

The company sells cheap cologne for…

The company sells cheap cologne for BIG$$$ that ship you 1/2 of what you ordered. Packaging looks like a kindergarten kid put it together. I made a claim to my c/c and was refunded. A package finally came and it was 1 bottle of 2 ordered. It's garbage. Scam company. LEARN FROM MY MISTAKE.

Helpful?
Reggie
Reggie
1 reviews•New Reviewer
8 months ago
1 out of 5 stars

Stay away from this company at all…

Stay away from this company at all cost! Real bad shopping experience. There are plenty of other discounter to spend you hard earned $ with. Other companies that will actually value their customers & put customer satisfaction first.

Helpful?
Grek Vega
Grek Vega
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I see lots of bad reviews which I…

I see lots of bad reviews which I personally can’t agree with I order Versace Dylan blue for men and expected to get the bottle of cologne without the Versace box for a discount of like 40$ which is kinda a lot so I bought it and I got exactly what I paid for relatively fast 4 days to deliver so I am a very happy customer no complaints my cologne came in tact nothing was damaged and I saved 40$ which is a lot considering it would be wasted if I bought it at a retailer store like Macy’s so 10/10 definitely recommend to anyone who is considering but not sure, take this as you message to buy whatever you want it’s legit

Helpful?
Randi Landry
Randi Landry
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Happy Customer

Ordered a men’s perfume a couple of days ago from AuraFragrance and it came today. Talk about fast service. The perfume was delivered in perfect condition. Wrapped up nicely in a box and was the real deal, not fake. It was also a very reasonable price. This was my first purchase with this company and I will absolutely be purchasing from them again. Randi Landry

Helpful?
Matthew
Matthew
1 reviews•New Reviewer
10 months ago
1 out of 5 stars

The worst customer service I have ever…

The worst customer service I have ever experienced, was very rude during the whole process, will never purchase from here again, do not recommend.

Helpful?
Previous12345Next

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About Aura Fragrance

Aura Fragrance is a retailer specializing in authentic designer perfumes, offering a wide selection at competitive wholesale prices. With over 20 years of experience in the fragrance industry, the company caters to both men and women, providing well-known brands such as Versace, Calvin Klein, Dior, Burberry, YSL, Dolce & Gabbana, and Paco Rabanne. Customers can shop online at www.aurafragrance.com or visit the company's physical location in Houston, Texas. Aura Fragrance aims to deliver quality products while ensuring affordability, making it a go-to destination for fragrance enthusiasts seeking genuine perfumes at discount rates. The platform focuses on providing a seamless shopping experience for individuals looking to purchase reputable scents at lower prices.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

⭐
Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.