Review summary

Audley Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Audley travel made my dream come true

Audley travel made my dream come true, Lulu was so amazing sorting everything out for us , all went smoothly, We went on Safari in Tanzania, then onto Zanzibar to relax.I was blown away from everything, the Selous Kulinda Camp was outstanding all the staff, the park days on safari, it was just outstanding, had a special birthday dinner organised by Jamie and Jerry, Hamisi our waiter was a lovely man really looking after us, and Hans our guide was just amazing, Stayed at Breezes Beach Club in Zanzibar, what a beautiful place, all the staff were really friendly, the food was good, the location is just stunning, heaven.

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Absolutely outstanding!

Absolutely outstanding from start to finish! Audley Travel are superb. We took a "once in a lifetime" trip to Borneo, Malaysia and Bali and they worked out every minute detail. They are manage to rearrange the entire schedule when our plans changed. One of our party had a medical issue on arrival that Audley were quick to act by arranging a hospital visit whilst the kids were escorted to the hotel - all anxiety was removed! I would not hesitate to recommend - it was a trip of a lieftime!

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Great to deal with

Great to deal with. Planned a great trip for us to Iceland. They were always there if we needed anything before we left or while we were abroad. Our specialist was very helpful throughout the process

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A
First trip to Canada

It was our first time using Audley and we were very impressed. Leo built an itenary for our trip to Eastern Canada that perfectly met our wishes and everything was very well organised

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Showing 761 - 770 of 996 reviews
D

Vietnam

We've just returned from a two week trip to Vietnam with Audley. It was brilliant and we can't fault Vietnam as a destination and Audley as a provider. Christian the country specialist was great and helped us create a really memorable trip - from Hanoi via Halong Bay, Hue and Hoi An to Saigon - the flights, hotels, guides and excursions were all excellent!

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A

Simply amazing Safari

From our initial enquiry we felt more than looked after and they made sure our safari was personal to us and met and surpassed all of our needs/requests. They definitely went the extra mile to make this our dream trip.

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MK

Professional service

Professional service, trustworthy employees, organise experiences and memories of a lifetime, taking into account the tastes and needs of the family. Our trip in Mexico was made to measure with love!

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AS

Excellent travel company

Used them for years for bespoke travel and always had really good service. Very knowledgeable staff who listen to what you want from your trip.

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K

we always feel we are in safe hands and…

we always feel we are in safe hands and audley make it everything we ask for

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SB

Superb, for once you do actually get what you pay for!

We were recommended Audley Travel by friends who had used them for their honeymoon in South Africa. We went to Thailand and Audley excelled. Our expert Anna was exactly that, great recommendations, wasn’t phased by our requests to tweak our arrangements and the 3 weeks went without a hitch. 99% our our experience was fabulous, and the 1 element we found slightly amiss was out of Audrey’s control. I had always wanted to go to the floating markets of Bangkok but did not agree with the use of drugged slow lorises for the purpose of tourist photographs. This was discussed with Anna on our return and I was assured as a company that focuses on high animal welfare, this option would be addressed. The standard of our transfers, hotels and experiences was superb. Our two highlights were Anantara hotel with both the elephant experiences in The Golden Triangle and The Sarojin hotel in Khao Lak; just exceptional. Will definitely be using Audley for future trips.

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AS

Botswana 2024

We have just returned from our third safari trip to Botswana, each organised through Audley Travel, and felt it was time we wrote a review in order to let others know what a fantastic company they are but also to sing the praises of the specialist we used Alex Cooke. Alex’s knowledge of, not only Botswana itself, but its camps and wildlife cannot be faulted and can be totally relied upon. He is keen to hear about your expectations, wants and needs and works to ensure that these are met at every level. From the booking process right up to the day of departure Alex kept in touch with us to ensure that everything was going to plan and such contact was greatly received and was never intrusive. On our return from trips he is always keen to hear about all of our experiences, receive photos etc and it is always a great pleasure to share these with him. We can fully recommend Audley Travel ( who we have used on 5 previous occasions) and especially their specialist Alex Cooke. Yes…we have booked to return to Botswana in 2025 too!

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I

Holiday in Mexico

Audley travel arranged a two-week trip to Mexico for us in March 2024. We were delighted with the personal attention we received from their Mexico expert, Phoebe Little, in planning our holiday. Her recommendations for the structure of the holiday, hotels, sites and sights were excellent and our holiday proved an unforgettable experience.

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J

Fantastic end-to-end service to create our best holiday ever

Fantastic end-to-end service from the first conversation to the very last moment of our holiday. Outstanding service from Andy Freeman, whose knowledge and experience of our destination and his ability to truly listen to what we were looking for (turning a fairly vague brief into a detailed itinerary that was absolutely spot-on for us) made this an incredible experience. Always available to answer questions, providing all relevant information and documents, final pre-holiday check-ins and immediately responding when faced with a few questions during our trip. Audley, and especially Andy, made this our best holiday ever and I can't wait to book another trip with them.

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SS

We just returned from a trip to Spain…

We just returned from a trip to Spain through AudleyTravel. It was excellent our second booking with them. . I cannot recommend it more highly. I would never again use anyone else. We had two different agents because of the promotion of our first gal, Jay Drasich, who was great and then Maggie McCarthy took over. Maggie was friendly , easy to deal with, very professional. We were a special case because of a family medical situation. We had to cancel the first booking and reschedule it for a year later only to reverse it all over again. AudleyTravel, first Jay and then Maggie were all wonderful with this. They were so accommodating. The trip itself was wonderful. Every person , the drivers, the guides, the local contacts were first rate. Our guide Yolanda at the Prada gave a master class in art history. We learned so much and it made the whole experience more meaningful. That was true of all the tours we took. We loved the hotels , their locations, everything. This is the way we love to travel, independently, but beautifully supported in every way. As older travelers we didn’t have to get up early and take a bus with a lot of folks we might not have wanted to be with. We had our own itinerary, the things we wanted to do and see at our pace on our schedule. Maggie was with me every step of the way, planning, answering questions. She prepared me so well that when yet another medical situation came up I knew what to do and all went smoothly. This is a first class company with first class agents. With that kind of service you might think it is outrageously expensive but as I was referring Maggie to a friend she asked about cost and when I told her she said, wow that is very reasonable. I am just sorry I didn’t find AudleyTravel earlier. Our first trip with them to Hawaii was also fabulous. Thank you, AudleyTravel!

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