Review summary

Audley Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

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HB

Henry Baker

5 out of 5 stars
I want to heavily recommend using Audley

I want to heavily recommend using Audley Travel. My step-father and I used their service for a trip to New Zealand and neither of us could commend this company enough. We were connected with a great women, Keila, who was so incredibly insightful and helpful in our planning. It was extremely comforting knowing that our trip was in the hands of someone so bright. Everything worked out perfectly for us. The trip ended up being my favorite trip of my life because of her help. My step-dad texted me a couple of days ago about the trip and he was so grateful. He was still in awe a week after we returned home. Anyways, I loved the trip that Audley gave us and all of the insights that helped us along the way.

J

Jomc

5 out of 5 stars
A bucket list trip to Canada

We contacted Zac last year to enquire about a trip to Canada . We had teams/zoom discussions to share ideas about what we would like to do . Zac listened to us and got it spot on! Zac created our itinerary, which included a detailed step by step guide to where to be when … absolutely brilliant , thank you Zac, everything was just perfect !

J

Julia

5 out of 5 stars
We have just booked our dream holiday…

We have just booked our dream holiday to visit Alaska, take the Rocky Mountaineer train and do a cruise. Leo has been amazing as a travel advisor and has expert knowledge in this field to guide us and has taken lots of time to tailor our trip to ensure we have the best experience. The itinerary looks incredible ... I felt he genuinely cares in making sure he helps to create our trip of a lifetime! We can't wait to go next year and would highly recommend Audley Travel and Leo for the Canada region.

LG

Lani Gray

5 out of 5 stars
Let’s get started on trip three…

This is our second time using Audley to help us navigate a wonderful vacation. Last year we enjoyed Canada, this year we tipped our toes into Europe, and headed to Ireland! Lydia was exceptional! We have two older girls and are an active family who loves to enjoy the outside and dine! She helped us balance both of those requests seamlessly. We kayaked by castles, walked the Cliffs of Moher, walked to waterfalls, biked through Dublin, and never stopped smiling at the beauty around us! Once we were ready to relax we had reservations for dinner and each place was unique and delicious! Thank you Lydia for helping to make our dream holiday a reality!

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Showing 201 - 210 of 996 reviews
TJ
5 out of 5 stars

My trip to Japan

I would just like to take the Opportunity to thank Audrey Travel and specifically Tamatha Fredrick’s For making my dream of a Vacation to Japan such a wonderful experience. Tamatha’s expertise and thoughtfulness in planning a trip designed specifically for me allowed me a memorable experience, creating beautiful memories. I would highly recommend this company and specifically Tamatha.

Date of experience: April 7, 2025

TR
5 out of 5 stars

Although we are not able to take our…

Although we are not able to take our Australian trip as expected, our FULL service provider, Colin took us every step of the way to make it totally customized to our wants/needs! We look forward to working with Colin again in the future!!

Date of experience: April 7, 2025

DK
5 out of 5 stars

Rain Forest and Galapagus. We have been on many long haul holidays…

We have been on many long haul holidays with Audley Travel, they have all been excellent, all the staff listen to your requirements, write up a plan with a few options and then they plan your trip to your requirements. When we arrive in a different country you know from when you land there will be someone there to greet you and take care of you while you are away, they are not with you all the time but you always know you can get hold of your rep anytime. We have just arrived back from an excellent holiday in the Rain Forest and Galapagus which Scott Johnson organised for us and had a fabulous time.

Date of experience: April 7, 2025

IG
4 out of 5 stars

First trip to Thailand

We have just returned from our first trip to Thailand. It was extremely well planned Mat Hall listened to our likes and dislikes and custom created an itinerary that met our requirements. All the local guides we extremely well informed and helpful. It really was all in all a FIVE STAR experience.

Date of experience: April 7, 2025

J

Jey

US

5 out of 5 stars

Magical South Africa

We had the most fascinating trip and a magical experience in South Africa, all thanks to BEN, who planned our entire trip from start to end. My Partner and I were both traveling from different regions (Asia and Europe), and Ben was excellent at coordinating different time zones to ensure we both were informed timely and met mid-point to embark on our trip together. Being both very busy individuals, we completely left the entire planning to Ben, who never failed to deliver an extraordinary experience. Everything was so well organised and smooth. We were completely spoilt by Audley. Once again, thank you for the fantastic job!

Date of experience: April 7, 2025

VN
5 out of 5 stars

Without doubt, the best trio!

We have recently returned from our trip to South Africa arranged by Ben Attenborough and want to say a big thank you to Ben and the team at Audley. Ben listened to what we wanted to experience whilst in SA and delivered the most perfect package. He made every effort to make sure that his proposals met our needs and the results did not disappoint. Every aspect of our trip was so well choreographed making our trip so relaxing and took away all of the stress that travelling can bring - it was streamlined, effortless and ensured we fell in love with Africa. It certainly will not be our last trip there and I wouldn’t consider going unless Ben plans our next trip! Thank you Ben

Date of experience: April 6, 2025

K
5 out of 5 stars

Audley's Jasmine Scott - Costa Rica Expert!

Jasmine Scott was expert about learning of our wants and needs for our Costa Rica trip. She did an exceptional job of making this an easy, enjoyable, and unforgettable vacation! Highly recommend!

Date of experience: April 6, 2025

C
5 out of 5 stars

Our Borneo trip exceeded our expectations

My son and I decided to plan a last minute trip to BORNEO in February and I didn't feel confident about coordinating all the travel and sights we wanted to do, so contacted Audley Travel. I had never used them before, but found them to be brilliant and the trip exceeded my expectations. Joanna, an area specialist, was incredibly helpful in recommending, building up and booking our itinerary, having carefully worked out what was important to us. She made sure I was comfortable with all her plans and I never felt rushed or pressurised to make decisions. It made the trip so much more enjoyable, knowing that our itinerary was planned and all we needed to do was turn up at the required time and everything would be taken care of. Some friends have questioned whether it was expensive but due to their expertise and contacts, I would say it was probably less expensive than arranging it all myself. Certainly the main flights were considerably cheaper than the ones I had originally planned to book. I wouldn't hesitate to recommend Joanna and the various guides we met during the trip. They were so professional, the communication was brilliant and their knowledge is invaluable.

Date of experience: April 6, 2025

MS
5 out of 5 stars

Pre-cruise safari in South Africa

We worked with Thora, a South Africa specialist, to set up a four day safari in Thornybush private game reserve. It was a fantastic experience from start to finish. She listened to what type experience we wanted and she set up everything. So smooth. Pick up, flights, transfers, lodge etc. A fantastic lodge and guides. We even got the air condoning we sought. Could not have been better. I think Thora even planned the perfect weather for us.

Date of experience: April 4, 2025

T
5 out of 5 stars

Just had a marvellous 8 week holiday with Audley

I have just come back from 2 weeks in Sri Lanka 2 Weeks in Malaysia and 4 weeks in Indonesia. I enjoyed every moment and have had many holidays with Audley Travel and can recommend them without reservation.

Date of experience: April 4, 2025

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