Fraud
Fraud. I registered to get an awesome bargain. After the transaction, there's nothing. No order history, no receipts, no instructions, nothing. But they did charged me. Beware of this company.

AudioDeluxe is an online platform dedicated to providing a comprehensive selection of music production software, including VST, AU, and AAX audio plugins, as well as a wide variety of samples for recording, mixing, and mastering. The website features a large collection of exclusive deals and discounted products, catering to musicians, sound engineers, and audio professionals seeking high-quality tools for their projects. The company aims to serve a diverse clientele, from hobbyist producers to professional studios, by offering competitive pricing on top brands in the audio software industry. Customers can find essential resources for enhancing their audio production capabilities, making AudioDeluxe a valuable destination for anyone involved in music creation and sound design.
AudioDeluxe receives high praise for its excellent customer service and competitive pricing on plugins, with many reviewers highlighting the quick responses and effective problem resolution. Customers appreciate the attractive deals and often recommend the site as a reliable resource for audio-related software.
However, some users express frustration with the login process, citing repeated verification issues that hinder access to their accounts. Despite these complaints, the overwhelming sentiment remains positive, with many loyal customers reporting years of satisfactory experiences. Overall, AudioDeluxe is recognized as a trustworthy platform for audio plugins, though improvements in the login system could enhance user experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 33 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 4 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 3.0 | 2 |
| Jul 25 | 4.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 33 most recent reviews.
“I believe customers service is where you gain loyal customers”
“I registered to get an awesome bargain”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Design Software.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.0 out of 5 (good) | 4.2 out of 5 (good) | — | 33 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | — | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 3.2 out of 5 (fair) | −67% | 199 |
Bottom line: AudioDeluxe is #3 of 5 on overall rating in this group. On value, Remote Utilities scores higher (4.9 vs 4.0).
33 reviews of AudioDeluxe. Filter by what matters to you.
Fraud. I registered to get an awesome bargain. After the transaction, there's nothing. No order history, no receipts, no instructions, nothing. But they did charged me. Beware of this company.
I have been buying software from AudioDeluxe for over a decade and greatly satisfied. They deliver licenses within minutes without a fuss and I appreciate the deluxe bucks and freebies!
AudijDeluxe finde ich einfach super!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Hi there, Audiodeluxe made me an offer end of January to pay 115,00 $ for the upgrade from SSL G Channel to SSL 4000 Complete Collection. You offered the best price and you give a awesome discount. Date: Jan 30, 2019 Title Licenses Quantity Total Waves Custom Upgrade (WAVE-UPG) Licenses not yet delivered. 1 $5,500.00 Subtotal $5,500.00 Discount -$5,385.00 Order total $115.00 Now I'll get the information that I would pay for the Upgrade only 71,47 and when I pay over Audiodeluxe I get an Spring Discout of 15,72 $ less und pay only 55,75 $. It would be a difference of 59,25 $!!! It will be the second joke in a short time. I can't accept this because audiodeluxe plays with my money and run more and more unserious!!! I am a customers sind many years happy to buy in your shop, but what happened in the last time makes me upset and takes me out. I feel that you would kidding me and I am full of panic to buy a new plugin, because what happend the next day. Also audiodeluxe has no law imprint and nobody knows who is behind the Company. So I say: Don't buy there or send any Money, you'll get the Chance to lose it. Until today I get no Reply or any solution for that fraud!
Uma má experiência,pois estão a descontar da minha conta cartão valores que já ascende a €348.47 sem ter feito qualquer compra ....uma burla e um abuso isso em Portugal é roubo ou seja crime ...já apresentei queixa na policia e aseguir tribunal.
Good service.
I've been using Audiodeluxe for a few years now and they've been excellent for sales and support. They, more often than not, have great sales on and even discount further than other online music plugin stores. Whenever I've needed support, which has been rare, they were able to help me out within 24 hours of sending a support message/ticket. Highly recommended!
Bought a Pro Tools reinstatement plan from them. Needed several minutes to deliver. Works perfectly fine. Plus, got a plugin freebie. Would recommend.
I placed an order and they sent me an email to send a work address or studio web address. Well, this is a home studio and not much going on yet. I checked my account to see if they delivered, shipped or something and my account was locked. My card was already charged. No response to my emails either. I'm on the phone now with my bank to cancel this transaction. Stay away!
I simply ordered a Vienna product. I`ve got the license less then 12 hours later, a normal invoice, the paying by credit card was correct... I'm simply astonished when I read the comments here. On top -it was a great deal! Anyway... this was just my personal experience
AudioDeluxe is an online platform dedicated to providing a comprehensive selection of music production software, including VST, AU, and AAX audio plugins, as well as a wide variety of samples for recording, mixing, and mastering. The website features a large collection of exclusive deals and discounted products, catering to musicians, sound engineers, and audio professionals seeking high-quality tools for their projects. The company aims to serve a diverse clientele, from hobbyist producers to professional studios, by offering competitive pricing on top brands in the audio software industry. Customers can find essential resources for enhancing their audio production capabilities, making AudioDeluxe a valuable destination for anyone involved in music creation and sound design.
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